Medical Assistant - Endocrinology - Full-Time

Cincinnati Children's

1d • $20 - $23 • Onsite

About The Position

The Medical Assistant performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician. The role provides technical and clinical services in accordance with Cincinnati Children’s policies, best-practice guidelines, and department needs. The Medical Assistant assists care providers with procedures and physical exams, prepares patients for examination and treatment, and provides family-centered, culturally responsive care in partnership with patients and families.

The position also supports customer service, collaboration, patient-record management, and laboratory work. Duties include responding to family requests and concerns, providing appropriate education and information, maintaining accurate records and documentation, managing specimens according to protocols, retrieving test results, and communicating normal laboratory results when appropriately delegated.

Requirements

• High school diploma or equivalent.
• Graduate of a Medical Assisting program with no directly related experience; alternatively, completion of a formal medical services training program of the U.S. armed forces or one year of work experience in a related job discipline.

Responsibilities

• Provide competent technical and clinical services and adapt to daily needs in accordance with organizational policies, best-practice guidelines, and department needs.
• Assist care providers with procedures and physical exams and prepare patients for examination and treatment.
• Provide care consistent with family-centered care and medical home models, responding flexibly and culturally competently to patient and family needs.
• Treat families as partners in decisions about a child’s care by offering information, services, and support collaboratively and respectfully.
• Advocate for patients and families, provide courteous and attentive customer service, respond promptly to parent requests and concerns, and provide appropriate education and information.
• Collaborate with colleagues, follow complex directions to resolve problems and achieve goals, support team members, and contribute to a positive, professional work environment.
• Manage records according to department policy; assist with data collection; obtain consent and release-of-information forms when indicated; maintain patient files and other information; and ensure accurate data entry and document management.
• Manage specimens according to protocols as needed, maintain knowledge of routine testing processes, retrieve test results, and communicate normal lab results as appropriately delegated.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED