Clinical Services Rep. Medical Assistant (Mt. Pleasant-East Charleston)

Urgent Care Management or Joint Venture Partner•Mount Pleasant, SC

About The Position

Prisma Health Urgent Care is hiring a Medical Assistant to provide hands-on patient care and support clinic operations in a fast-paced, team-oriented clinical environment. The role is full-time and follows three 12-hour shifts from 8 AM to 8 PM, with no overnight shifts. The position may require travel to other Prisma Health Urgent Care locations to support staffing and operational needs. The Medical Assistant prepares patients for examinations and treatments, performs triage and clinical procedures, collects and documents patient information, and assists with laboratory and occupational medicine services. The role also includes administrative work and maintaining compliance with healthcare regulations and quality assurance requirements.

Requirements

Must be certified or registered as a Medical Assistant through an accredited organization, such as AMT for RMA/NHA or AAMA for CMA.
Proficiency in venipuncture, injections, and clinical procedures.
Experience using Electronic Medical Records (EMR) software; EPIC preferred.
Ability to work 12-hour shifts, weekends, and holidays.
Positive, proactive approach to patient care and collaboration.

Nice To Haves

One or more years of healthcare experience preferred; urgent care or emergency room experience is a plus.
Outstanding new graduates are welcome and may be trained.
Experience with EPIC EMR.

Responsibilities

Prepare patients for examinations and treatments, ensuring they are comfortable and informed.
Perform triage and accurately take vital signs.
Obtain and document patient history in the Electronic Medical Record (EMR) system in a timely manner.
Collect routine laboratory specimens, including blood, urine, and oral swabs.
Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
Start IVs, place catheters, and perform splinting when necessary.
Perform basic clinical, aseptic, and laboratory procedures to support patient care.
Assist with Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, while following company protocols.
Maintain compliance with healthcare regulations, including HIPAA and OSHA.
Perform office procedures and general administrative tasks, and operate office medical equipment.
Oversee compliance with quality assurance programs, CLIA-waived laboratory requirements, and patient result trackers.
Travel to other Prisma Health Urgent Care locations as required to support staffing and operational needs.