Medical Assistant

DAP Health•El Cajon, CA
•$22 - $25•Onsite

About The Position

The Medical Assistant provides assistance to clinicians, mid-level clinicians, clinic nurses, and patients under the direction and supervision of the Nurse Manager, Clinic Manager, Administrator, or MA Supervisor. The role performs basic clinical procedures for non-acutely ill patients, supports quality and safe patient care, maintains supplies and clean, orderly care areas, and completes clinical tasks before clinician visits to support positive care outcomes. The position has no supervisory responsibilities and is on-site at a DAP clinic location. Travel to DAP Health locations throughout San Diego and the Coachella Valley may be required for staffing support and off-site trainings or meetings.

Requirements

  • Medical assistant certificate, or documented training in venipuncture, infection control, patient privacy, and basic anatomy and physiology provided by a Registered Nurse or Physician.
  • One year of work experience.
  • Current BLS certification from the American Heart Association or American Red Cross.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Ability to lift 24 pounds.
  • Current and valid driver’s license, current personal auto insurance, and reliable transportation.
  • Ability to travel to DAP Health locations throughout San Diego and the Coachella Valley for staffing support and off-site trainings or meetings.
  • Availability for all shifts and, when required, evenings and weekends.
  • Ability to work in a clinical setting involving frequent sitting, standing, walking, repetitive motion, and talking.
  • Ability to work with patients or patient specimens, including required exposure to blood, body fluids, non-intact skin or tissue specimens, and handling of biohazardous materials.

Nice To Haves

  • Proficiency with an electronic medical record system.
  • Proficiency in Microsoft Office Suite.
  • Bilingual/bicultural Spanish skills.
  • Medical Assistant work experience in a medical office.
  • Graduation from an approved Medical Assistant program.
  • National or California Medical Assistant certification.
  • Experience with the EPIC EHR system.

Responsibilities

  • Maintain a professional and courteous demeanor, uphold clinic service standards, and comply with DAP Health policies and procedures.
  • Support coworkers and maintain positive working relationships with clinic personnel and staff to promote continuity of care.
  • Provide compassionate, quality, patient-centered care within the scope of practice and applicable standards of care.
  • Prepare charts, conduct pre-visit planning, and participate in daily care team huddles.
  • Obtain patient consents for minor procedures and promote patient safety.
  • Receive patients; record chief complaints and vital signs; and prepare patients for examinations.
  • Prepare patients for examinations and procedures, including positioning, draping, shaving, and disinfecting treatment sites.
  • Assist with specimen collection, including Pap smears and throat cultures; collect blood samples; perform EKGs; and assist with examinations, treatments, minor surgery, dressing changes, and splinting.
  • Perform simple laboratory procedures such as blood sugar tests and urine dips.
  • Explain examination, diagnostic testing, and treatment procedures to patients at clinic personnel’s request.
  • Review patient record forms for accuracy and completion.
  • Sterilize instruments, maintain diagnostic and therapeutic equipment, and dispose of contaminated, disposable, and outdated items according to protocol.
  • Perform vision screenings and operate the oximeter, audiometer, nebulizer, and spirometer as directed.
  • Support patient flow during clinic hours and replenish supplies; keep treatment and exam rooms orderly and ready for patients.
  • Check equipment to ensure it is functioning properly.
  • Administer medications by oral, topical, vaginal, rectal, subcutaneous, intramuscular, and intradermal routes.
  • Follow safety, infection-control, privacy, confidentiality, and security procedures for protected health information and other sensitive information.
  • Show cultural sensitivity and interact positively and supportively with patients, families, and colleagues.
  • Complete paperwork promptly and efficiently; access protected health information as required; request and retrieve client files; and route documents through the Electronic Health Record system.
  • Answer telephones and relay messages accurately and promptly.
  • Work effectively with agency staff and volunteers and handle crisis or stressful situations calmly and respectfully.
  • Perform other duties as assigned.

Benefits

  • $1,000 new-hire bonus
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