Medical Assistant - Medical Specialties- 40 hour day shift

Beth Israel Lahey Health•Londonderry, VT
•$21 - $28

About The Position

Under the general supervision of the Practice Administrator, Director of Site Operations, or an assigned Nurse Manager/Site Manager in collaboration, the Medical Assistant provides direct and indirect care to a specified group of patients in an ambulatory setting. The role works with physicians and other healthcare providers, ambulatory support staff, and other disciplines to deliver patient care. This position is for a new location in Londonderry and is listed as a 40-hour day shift role. The Medical Assistant prepares patients for visits, supports clinical procedures, maintains exam rooms, and documents care in the electronic medical record. The role may also support scheduling and other administrative workflows, communicate with patients and care teams, and help maintain smooth clinic operations. Staff are expected to follow safety, infection-control, clinical, and departmental guidelines. Basic Life Support certification is required within six months of hire or as required by the department. Staff must be vaccinated against influenza as a condition of employment.

Requirements

  • High school diploma or GED required.
  • Basic Life Support (BLS) certification required within six months of hire or per department requirement.
  • Ability to work in a fast-paced ambulatory environment with diverse patient populations.
  • Demonstrates flexibility, professionalism, and a team-based mindset.

Nice To Haves

  • Completion of an accredited Medical Assistant training program preferred.
  • 0–1 years of related patient-care experience in a healthcare setting preferred; an associate's degree or higher may be accepted in lieu of Medical Assistant experience.
  • Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate preferred.
  • Proficiency in medical terminology, vital sign collection, and EMR systems preferred.

Responsibilities

  • Greet, room, and prepare patients for visits; take and document vital signs and intake information.
  • Support clinical procedures such as EKGs, specimen collection, and point-of-care testing.
  • Keep exam rooms clean, stocked, and ready throughout the day.
  • Ensure accurate EMR documentation in accordance with clinical guidelines.
  • May assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed.
  • Communicate effectively with providers, patients, and team members about delays, appointment needs, and follow-ups.
  • Follow assigned workflows, safety protocols, infection-control standards, clinical policies, and department guidelines.
  • Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes.
  • Escort patients to labs or ancillary services as needed.
  • May participate in specialized clinical workflows, such as prescription refills, prior authorizations, and high-level disinfection.
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