Medical Assistant - Full-Time

Conservative Care Occupational Health•Lenexa, KS

About The Position

Conservative Care Occupational Health (CCOH) provides occupational medicine and urgent-care services. The Medical Assistant supports a welcoming, organized, patient-focused clinic experience and handles both front-office and back-of-house duties. Front-office responsibilities include managing check-in and check-out, scheduling, verifying insurance, collecting payments, maintaining records, and supporting clinic communications and administration. Back-of-house duties include taking vitals, checking rooms, and assisting the provider.

Requirements

  • High school diploma or equivalent.
  • Active Medical Assistant certification or degree (CMAA, CMA, or RMA).
  • Strong verbal and written communication skills and the ability to interact professionally with patients, providers, and team members.
  • Excellent organizational skills and ability to multitask in a fast-paced environment.
  • Proficiency with Microsoft Office, including Word and Excel, and comfort learning EHR software.
  • Ability to handle sensitive and confidential information discreetly.
  • Professional appearance and demeanor, with a customer-service mindset.

Nice To Haves

  • At least 2 years of front-desk, receptionist, or medical office experience.
  • At least 1 year of medical assistant experience.
  • Familiarity with electronic health record systems and basic medical and insurance terminology.
  • Bilingual ability.
  • Previous clinic or healthcare experience involving scheduling, insurance verification, and patient registration.

Responsibilities

  • Greet patients and visitors warmly and professionally.
  • Manage check-in and check-out, schedule appointments, verify demographics and insurance, and update records.
  • Answer and route phone calls, respond to inquiries, and support front-desk communication.
  • Collect co-payments, outstanding balances, and insurance details accurately.
  • Maintain a clean, organized reception area and scan or enter documentation into the EHR.
  • Assist with filing, faxing, data entry, and other clinic administrative tasks.
  • Coordinate with medical staff to support patient flow and communication.
  • Uphold patient confidentiality in accordance with HIPAA.
  • Take patient vitals, check rooms, and assist the provider with needs.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Paid time off (PTO) and paid holidays.
  • 401(k) retirement plan with company match.
  • No weekend or evening shifts.
  • Opportunities for growth and advancement within the company.
  • Professional development resources.
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