Medical Assistant - Grants Pass

OnePeak Medical Office & Corporate•Grants Pass, OR

2d•$20 - $23

About The Position

OnePeak Medical is seeking a Medical Assistant to support designated providers through administrative tasks and patient care. The role helps maintain high patient satisfaction by delivering exceptional service and supporting the organization’s focus on accessible, root-cause medicine and integrated primary care. The Medical Assistant assists providers with inbox tasks, prescription refills, and faxes; rooms patients and completes intake procedures; prepares and maintains examination and treatment rooms and equipment; and supports patient chart preparation and documentation. The role uses Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems according to standardized protocols, delivers patient education, helps patients arrange follow-up appointments, and responds to callbacks and patient portal inquiries. The position also cross-trains in clinic areas such as laboratory, phlebotomy, and front desk as needed and able. The employee attends scheduled department and clinical meetings and trainings, follows HIPAA and OSHA requirements and company policies, and may take on additional duties to support OnePeak Medical. Flexibility to meet business needs, including possible travel to other clinics, is expected; use of a personal vehicle may be required. Salary range: $19.76–$23.25 USD.

Requirements

High school diploma or equivalent.
Current BLS and/or CPR/AED certification.
Embody OnePeak values: Teamwork, Informed, Respect, Balance, and Excellence.
Be accountable for high-quality, timely, and cost-effective results.
Demonstrate time management, multitasking, prioritization, and workload organization skills.
Communicate effectively in writing and orally with patients, staff, and providers.
Demonstrate customer service and teamwork skills and maintain a welcoming, positive attitude.
Use problem-solving and conflict-resolution skills when addressing patient concerns.
Demonstrate sound judgment and make timely decisions.
Maintain professionalism and strong interpersonal skills.
Listen attentively and welcome constructive feedback.
Thrive in a fast-paced environment.
Move supplies and lift equipment weighing up to 25 lbs.
Stand and walk 50% of the time; type and sit 50% of the time.

Nice To Haves

At least 6 months of recent medical assistant experience (strongly preferred).
Certified Medical Assistant (CMA) certification (strongly preferred).
Certified Phlebotomist Technician (CPT) certification (strongly preferred).
Continuous improvement mindset; ability to inspire and motivate self and others.

Responsibilities

Serve as a Medical Assistant for designated provider(s).
Assist providers with inbox tasks, prescription refills, and faxes.
Room patients and follow rooming and intake procedures.
Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
Prepare patient charts, incorporate outside lab results and provider visit notes, and ensure lab reports and diagnostic test results are collected.
Contribute to patient chart documentation.
Complete duties in EHR and EPM systems in accordance with standardized protocols.
Deliver patient education and accompany patients to the front office for scheduling.
Handle callbacks and respond promptly to patient portal tasks and inquiries.
Cross-train in laboratory, phlebotomy, and front desk duties as needed and able.
Attend and complete scheduled department and clinical meetings and trainings.
Adhere to and enforce HIPAA and OSHA compliance requirements.
Follow OnePeak Medical policies and procedures.
Perform additional responsibilities as required to support OnePeak Medical.
Demonstrate flexibility to meet business needs, potentially traveling to other clinics; use a personal vehicle if required by company policy.