Medical Assistant - Grants Pass

OnePeak Medical Office & Corporate • Grants Pass, OR

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About The Position

As a Medical Assistant at OnePeak Medical, you will support designated providers by performing administrative tasks and providing patient care. The role helps maintain high patient satisfaction through exceptional service and supports the company’s mission of making root-cause medicine accessible. The position may require flexibility to meet business needs, including travel to other clinics and, potentially, driving a personal vehicle.

Requirements

• High school diploma or equivalent.
• Current BLS and/or CPR/AED certification.
• At least 6 months of recent medical assistant experience is strongly preferred.
• Strong time management, multitasking, prioritization, and organizational skills.
• Effective written and oral communication with patients, staff, and providers.
• Excellent customer service and teamwork skills, with a welcoming and positive attitude.
• Problem-solving and conflict-resolution skills for addressing patient concerns.
• Good judgment and ability to make timely, sound decisions.
• Strong interpersonal skills and professionalism.
• Ability to work effectively in a fast-paced environment.
• Accountability for delivering high-quality, timely, and cost-effective results.
• Willingness to listen to and accept constructive feedback and embrace continuous improvement.

Nice To Haves

• Certified Medical Assistant (CMA) certification is strongly preferred.
• Certified Phlebotomist Technician (CPT) certification is strongly preferred.

Responsibilities

• Serve as a Medical Assistant for designated providers.
• Assist providers with inbox tasks, prescription refills, and faxes.
• Room patients and complete intake procedures.
• Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
• Prepare patient charts by incorporating outside lab results and provider notes, and ensure lab reports and diagnostic test results are collected.
• Contribute to patient chart documentation.
• Use the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems according to standardized protocols.
• Deliver patient education and accompany patients to the front office for scheduling.
• Handle callbacks and respond promptly to patient portal tasks and inquiries.
• Cross-train in clinic areas such as laboratory, phlebotomy, and front desk duties as needed and able.
• Attend and complete scheduled department and clinical meetings and trainings.
• Adhere to and enforce HIPAA and OSHA laws and regulations.
• Follow OnePeak Medical policies and procedures, including those in the Employee Handbook and Policies.
• Perform additional responsibilities as required in support of OnePeak Medical.
• Demonstrate flexibility to meet business needs, potentially traveling to other clinics; driving a personal vehicle may be required.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) retirement plan with company match.
• Voluntary long-term disability, flexible spending account, accident, and critical illness coverage.
• Paid time off and paid holidays.
• Employee and family discounts.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED