Medical Assistant-Part Time-Prosper, TX

PM Pediatrics • Prosper, TX

1d

About The Position

The Medical Assistant supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the Medical Assistant assists with primary patient care based on individual patient needs and within their scope of practice under a physician’s direct supervision. The role also maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors.

The position provides clinical and administrative support to providers, patients, and office operations; assists with intake, routine testing, wound care, and other procedures; and helps maintain safe, orderly, and well-stocked clinical and reception areas. The Medical Assistant is expected to provide exceptional customer service, protect confidential patient information, respond to emergencies, and contribute to service recovery when needed.

Requirements

• High school diploma or GED.
• Prior experience and/or education as a Medical Assistant.
• Knowledge of EKG placement and processing in children.
• Ability to obtain laboratory tests via nasal swab and venipuncture.
• Professional and friendly demeanor.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Comfort with computers and the Microsoft Office Suite.
• Willingness to learn medical software.

Nice To Haves

• Prior pediatric experience.
• Experience with medical records.
• Venipuncture experience.

Responsibilities

• Provide clinical and administrative support for providers, patients, and office operations.
• Greet and register arriving patients.
• Obtain medical histories, vital signs, and patient intake information.
• Prepare patients for X-rays.
• Perform and document routine laboratory tests, including throat and urine cultures.
• Irrigate wounds and assist with wound care.
• Assist with quality control testing in the laboratory.
• Assist with patient care within the scope of practice as part of the patient care team.
• Keep exam rooms and front reception stocked with adequate supplies.
• Maintain order and cleanliness in the waiting room.
• Follow standard safety practices and precautions.
• Respond to emergencies involving patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
• Follow policies and procedures, and report needed changes to the management team.
• Maintain patient confidentiality and protect patient care information.
• Take ownership of challenging requests and explore opportunities to add value to job accomplishments.
• Assist patients with complaints and take an active role in service recovery when needed.
• Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
• Provide exceptional customer service.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED