Medical Assistant-Part Time-Prosper, TX

PM Pediatric Care•Prosper, TX
•$17 - $27

About The Position

The Medical Assistant supports departmental functions in alignment with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the Medical Assistant provides primary patient care within their scope of practice under a physician’s direct supervision. The role also maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors. The position provides clinical and administrative support to providers, patients, and office operations; assists with intake, routine laboratory work, wounds, and other patient-care needs; and helps maintain a safe, orderly, and well-stocked clinic. The Medical Assistant protects confidential patient information, follows policies and procedures, supports service recovery, responds to emergencies by notifying the medical team, and provides exceptional customer service.

Requirements

  • High school diploma or GED.
  • Prior experience and/or education as a Medical Assistant.
  • Knowledge of EKG placement and processing in children.
  • Ability to obtain laboratory tests via nasal swab and venipuncture.
  • Professional and friendly demeanor.
  • Strong communication and organizational skills.
  • Prior pediatric experience.
  • Ability to multitask in a fast-paced environment.
  • Comfort with computers and Microsoft Office Suite.
  • Willingness to learn medical software.

Nice To Haves

  • Venipuncture experience.
  • Experience with medical records.

Responsibilities

  • Provide clinical and administrative support for providers, patients, and office operations.
  • Greet and register patients as they arrive.
  • Obtain medical histories, patient vital signs, and intake information.
  • Prepare patients for X-rays.
  • Perform and document routine laboratory tests, such as throat and urine cultures.
  • Irrigate and assist with wounds.
  • Assist with quality-control testing in the lab.
  • Participate in the patient-care team and assist with care within the scope of practice.
  • Keep exam rooms and front reception stocked with adequate supplies.
  • Maintain order and cleanliness in the waiting room.
  • Follow standard safety practices and precautions.
  • Respond to patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
  • Follow policies and procedures, and report needed changes to the management team.
  • Maintain patient confidentiality and protect patient-care information.
  • Take ownership of challenging requests and explore opportunities to add value to job accomplishments.
  • Assist patients with complaints and take an active role in service recovery when needed.
  • Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
  • Provide exceptional customer service.
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