Medical Assistant- Edgewood Primary Care

St. Elizabeth Healthcare•Edgewood, KY

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role also supports business operations and compliance with OSHA, CLIA, and HIPAA regulations. The Medical Assistant reports to the Practice Manager or Team Leader. Responsibilities may vary by practice and may include taking and documenting vital signs and patient histories; preparing patients for examinations; assisting providers with examinations and procedures; performing nursing procedures under provider supervision; collecting specimens and conducting basic laboratory tests; and preparing and administering medications as directed. The role also includes maintaining accurate patient records, supplies, equipment, and required logs; cleaning and disinfecting exam rooms; responding to patient requests and messages; triaging communications; and coordinating referrals, outpatient test scheduling, and precertification. If assigned scribe duties, the employee follows the applicable Scribe policy. The position is regular and scheduled for 40 hours. The posting states there are no nights, holidays, or weekends.

Requirements

High school diploma or GED.
Knowledge of Excel, Word, Outlook, and PowerPoint.
Must have one of the following: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of a SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient-care activities such as Athletic Trainer.

Nice To Haves

An approved credential, such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

Escort patients to exam rooms, interview them, obtain and document vital signs, and record information in their charts.
Document appropriate patient history in patient charts.
Give patients clear directions, address their concerns about examinations, and document appropriately.
Prepare patients for examinations and assist providers during examinations.
Perform nursing procedures under provider supervision and provide patient instructions as directed by providers.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by providers.
Ensure patient chart information is complete and accurate.
Complete forms needed for the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
Maintain adequate supplies in exam rooms and workstations.
Clean and disinfect exam rooms; clean, maintain, and sterilize equipment and instruments; and report equipment malfunctions to the appropriate supervisor.
Comply with OSHA, CLIA, and HIPAA requirements and maintain required logs and checks.
Assist with patient requests; take telephone messages; and provide feedback and answers to patient, provider, and pharmacy calls.
Triage and process messages from patients and front-office staff to providers.
Complete referrals, outpatient test scheduling, and precertification.
File and distribute patient information accurately and promptly.
Work with the Central Billing Office as needed to resolve patient issues.
Follow the Scribe policy guidelines when working as a scribe.
Perform other duties as assigned by the Clinical Coordinator or Practice Manager.
Depending on the practice, obtain vital signs; assist with exams and procedures; administer injections and immunizations; perform EKGs and other laboratory procedures; collect patient samples; and answer and triage patient calls and questions.