About The Position

As a Certified Medical Assistant at ProMedica, you will work directly with patients and providers to deliver clinical excellence and enhance the patient experience. You will prepare patients for visits by taking and documenting vital signs, performing specialized tests, and preparing schedules, following clinical protocols, regulatory requirements, and standards. You will communicate with patients, peers, and other members of the health care team. You will also use your clinical knowledge to answer patient phone calls and relay messages for providers or nurses. The role requires leadership skills, including acting as a resource and role model for Medical Assistant and Patient Service Coordinator teams. This description outlines the general nature and level of work and is not exhaustive.

Requirements

  • High school graduate or equivalent.
  • Completion of a recognized Medical Assistant program at an accredited college or university, or one year of work as a Medical Assistant to meet certification requirements.
  • Experience in the medical industry, including patient-care or non-patient-care roles; continuing education in a health care-related area of study may be accepted in lieu of experience.
  • Registration or certification as a Medical Assistant through an accredited body, or an active state license as an LPN or RN.
  • Current BLS (CPR) certification with an AHA course card at time of employment, or obtain certification within 90 days of hire.

Nice To Haves

  • One year of experience in direct patient care.

Responsibilities

  • Prepare patients for visits by taking and documenting vital signs.
  • Perform specialized tests and prepare schedules.
  • Follow clinical protocols, regulatory requirements, and standards.
  • Communicate with patients, peers, and members of the health care team.
  • Answer patient phone calls using clinical knowledge and relay messages for providers or nurses.
  • Act as a resource and role model for Medical Assistant and Patient Service Coordinator teams.

Benefits

  • Flexible benefits, including compensation and programs to support employees’ families, finances, and personal well-being.
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