About The Position

Under the direction of a provider and as a member of the health care team, the Medical Assistant helps coordinate patient examinations, treatment, and care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows. The Medical Assistant prepares and rooms patients, obtains and documents vital signs and patient information, reviews medication and social histories, and completes applicable screenings. The role performs back-office testing, assists providers with examinations and procedures, may serve as a scribe after additional training, and follows up with patients as directed. It also includes preparing and stocking exam rooms, sterilizing instruments, checking laboratory equipment, administering and documenting medications, maintaining accurate electronic health records, and completing clerical duties. Floating or travel between physician office locations may be required.

Requirements

  • High school diploma/GED or completion of a Medical Assistant Program.
  • For employees who graduated from a medical assistant program within five years or have proof of one year of medical assistant work experience within the last three years: complete certification training and/or attempt testing within 30 days of hire, and obtain certification within 120 days of hire.
  • Accepted Medical Assistant certifications include NHA, AAMA, AMT, NCCT, and AMCA.
  • Employees who do not meet the stated certification criteria may have the opportunity to take a company-proctored certification exam when qualified.
  • American Heart Association CPR.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
  • Comply with applicable company policies, training requirements, privacy practices, and information-security guidelines.

Nice To Haves

  • Associate’s degree

Responsibilities

  • Assist with coordinating patient care under the supervision of a health care provider using a team-based approach.
  • Prepare and room patients according to standardized workflows; obtain and document vital signs, patient information, history, tobacco use, and medication screening.
  • Assist with depression screening tools, complete annual wellness visit screenings, and review and update medication and social history in the electronic health record.
  • Pend or cue up orders for age-appropriate screenings, prescriptions, refills, or other orders when applicable and authorized by AHN protocols.
  • Perform back-office testing in accordance with approved AHN protocols and policies.
  • Assist providers with examinations and procedures; may serve as a scribe after additional training.
  • Follow up with patients at designated intervals using their preferred communication method and notify them of test results as directed by the provider.
  • Prepare exam rooms and maintain appropriate medical-supply inventory in patient treatment areas.
  • Clean and sterilize instruments according to AHN policy and manufacturers’ guidelines.
  • Perform laboratory controls and equipment checks as assigned.
  • Administer and accurately document medications in accordance with policy and safe practice.
  • Document accurately in the electronic health record according to established standards and workflows.
  • Perform clerical office functions and other duties as assigned.
  • Float or travel between physician office locations if required.
  • Comply with ethical, legal, privacy, information-security, and company conduct requirements, including HIPAA and applicable laws and policies.

Benefits

  • $1,000 sign-on bonus for eligible external hires. Recipients must remain with AHN for at least one year; rehires must not have worked with AHN within the prior 12 months to qualify.
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