About The Position

Under the direction of a provider and as a member of the health care team, the Medical Assistant helps coordinate patient examinations, treatment, and care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows. The position may require floating or travel between physician office locations. The Medical Assistant prepares and rooms patients, obtains and documents vital signs and patient information, reviews histories and medication lists, and may cue up orders in accordance with approved protocols. The role performs back-office testing, assists providers with examinations and procedures, and may serve as a scribe after additional training. It also involves patient follow-up and test-result notifications under provider direction, maintaining and preparing exam rooms, managing supplies, cleaning and sterilizing instruments, checking equipment and lab controls, administering and documenting medications, and maintaining accurate electronic health records and clerical records. Employees meeting the stated eligibility criteria for certification must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire. CPR through the American Heart Association and specified background clearances are also listed as employment requirements.

Requirements

  • High school diploma/GED or completion of a Medical Assistant Program.
  • For employees who graduated from a medical assistant program within the past five years or have proof of one year of medical assistant work experience within the past three years: complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • Accepted Medical Assistant certification: NHA, AAMA, AMT, NCCT, or AMCA.
  • CPR certification through the American Heart Association.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
  • Comply with applicable protocols, policies, procedures, standardized workflows, privacy and information-security requirements, the Code of Business Conduct, and applicable laws and regulations.

Nice To Haves

  • Associate's degree.

Responsibilities

  • Assist in coordinating patient care under the supervision of a health care provider using a team-based approach.
  • Prepare and room patients according to standardized workflows.
  • Obtain and document vital signs, patient information, patient history, tobacco and medication screenings, and social history.
  • Assist with depression screening and complete annual wellness visit screenings.
  • Review, update, and screen medication lists in the EHR; cue up orders, prescriptions, refills, or other orders when applicable and allowed by approved protocols.
  • Perform back-office testing in accordance with approved AHN protocols and policies.
  • Assist providers with examinations and procedures; may serve as a scribe with additional training.
  • Follow up with patients at designated intervals using their preferred communication method and notify patients of test results under provider direction.
  • Prepare exam rooms and maintain adequate medical-supply inventory in patient treatment areas.
  • Clean and sterilize instruments according to AHN policy and manufacturer guidelines.
  • Perform assigned lab controls and equipment checks.
  • Administer and accurately document medications in accordance with policy and safe practice.
  • Document accurately in the electronic health record according to established standards and workflows.
  • Perform clerical office functions and other assigned duties.
  • Float or travel between physician office locations when required.

Benefits

  • $1,000 sign-on bonus for eligible external hires. Recipient must remain with AHN for at least one year; rehires must not have worked for AHN during the previous 12 months to qualify.
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