Lead Medical Assistant - AHN Cancer Institute - Float - Full Time

Highmark Health • Butler, PA

3d

About The Position

The Lead Medical Assistant provides clinical oversight and guidance to medical assistants at large, multi-site practices within the AHN Cancer Institute. The role oversees onboarding and training for newly hired medical assistants, students, and interns; provides ongoing education about workflows, policies, and procedures; coordinates medical assistant schedules; and collaborates with Practice Management on staff education and development. The Lead Medical Assistant evaluates clinical skills, identifies educational gaps, recommends or provides training, and escalates concerns as needed.

The position also serves as an electronic health record superuser and clinical resource. Responsibilities include preparing and rooming patients, documenting care and patient information, reconciling medications, supporting providers with examinations and procedures, coordinating follow-up and communicating test results under provider direction, and ensuring adequate medical supply inventory. Travel is required among the Grove City, Butler, and New Castle locations.

Requirements

• High school diploma/GED or completion of a Medical Assistant Program.
• Certified Medical Assistant.
• At least 3 years of experience as a Medical Assistant.
• Electronic Health Record experience.
• American Heart Association CPR certification.
• Act 34 Criminal Background Clearance Certificate.
• Act 33 Child Abuse Clearance Certificate.
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
• Ability to travel to Grove City, Butler, and New Castle locations.

Responsibilities

• Oversee onboarding and training for newly hired medical assistants, students, and interns.
• Provide ongoing training on workflows and clinical office policies and procedures.
• Promote patient satisfaction, medical assistant development, and positive employee relations.
• Serve as a clinical resource regarding workflows, department policies, and procedures.
• Provide clinical oversight of medical assistants and meaningful feedback for performance reviews.
• Prepare staff schedules to ensure adequate coverage.
• Identify educational gaps and recommend or provide appropriate training.
• Act as an electronic health record superuser and educate staff about relevant workflows.
• Document patient interactions and other pertinent details in the EHR according to established standards and workflows.
• Review and update medication lists, problem lists, and social histories in the EHR.
• Follow Meaningful Use standards and assist with population health management.
• Prepare and room patients, obtain vital signs, document patient information and history, reconcile medications, and prepare exam rooms.
• Teach advanced practices for pre-visit planning, Meaningful Use standards, documentation, and workflows.
• Assist with coordination of patient care under the supervision of the assigned health care provider.
• Assist providers with examinations and procedures and support patient prescription needs under established protocols.
• Provide guidance and oversight to medical assistants performing patient-care support functions.
• Follow up with patients at designated intervals through their preferred method, in accordance with provider instructions.
• Notify patients of test results under provider direction and mentor staff who need support with patient interactions.
• Oversee medical supply inventory and ensure patient treatment areas are stocked according to established standards.
• Perform other duties as assigned or required.

Benefits

• $1,000 sign-on bonus for eligible external hires; recipients must remain with AHN for at least one year, and rehires must not have worked with AHN within the previous 12 months to qualify.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED