Medical Assistant - Internal / Family Medicine

Summit Health CityMD•Fair Lawn, NJ

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures in an Internal / Family Medicine setting. The role includes preparing examination rooms and information for patient visits, escorting patients, maintaining room supplies, supporting clinical procedures, documenting care in the Electronic Health Record (EHR), and managing related tasks in the Practice Management System (PMS). The MA also provides scribing services and helps facilitate transitions of care to urgent care centers or hospitals. The position requires communication and care appropriate to patients’ age, cultural, spiritual, and developmental needs; adherence to the scope of practice and universal safety precautions; and timely communication of problems to a supervisor or manager. The Medical Assistant must be flexible with work schedules and able to commute to satellite offices as needed.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English, both orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience.

Responsibilities

Assist physicians, physician assistants, or nurse practitioners with clerical duties, patient flow, patient care, and procedures.
Prepare examination rooms and pertinent information for patient visits; escort patients into rooms and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation for patient visits.
Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments accurately according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, or issues promptly and appropriately to the supervisor and/or manager.
Obtain and accurately document vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
Document appropriately in the EHR; review and update medication lists and accurately document known allergies.
Follow prescription control and prescription refill procedures.
Enter orders and schedule appointments in the PMS and EHR.
Provide referrals and/or consultation orders appropriately and in a timely manner in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
Facilitate transitions of care to urgent care centers or hospitals.
Provide scribing services.
Demonstrate flexibility with various work schedules and perform other assigned or necessary duties.
Commute to satellite offices as needed.