Medical Assistant - Cardiology East Stroudsburg

St. Luke’s University Health Network•East Stroudsburg, PA

About The Position

The Medical Assistant, Practice Operations assists in delivering healthcare support for the practice as a professional member of the interdisciplinary team, consistently demonstrating and promoting the organization’s values. The role includes preparing for patient visits, supporting clinical care and communication, maintaining supplies and equipment, and performing administrative tasks as needed. The Medical Assistant also participates in department activities and quality improvement initiatives and performs other related duties as assigned. Applicants must have a high school degree or equivalent and either one year of clinical experience or graduation from a Medical Assistant program. Current BLS/CPR certification is required or must be obtained within 60 days of hire through the American Red Cross or American Heart Association. Two years of experience in a similar healthcare setting and customer service experience are preferred. Where applicable, new or transferred employees complete a 30/60/90-day onboarding checklist to confirm mastery of service-line skills.

Requirements

High school degree or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification, or obtain it within 60 days of hire through the American Red Cross or American Heart Association.
Ability to sit, stand, and walk for extended periods, up to eight hours at a time.
Ability to occasionally lift up to 25 pounds.
Ability to occasionally push wheelchairs with patients weighing up to 325 pounds.

Nice To Haves

Two years of experience in a similar healthcare setting.
Customer service experience is strongly preferred.

Responsibilities

Review and update patient medical records before appointments with recent test results and correspondence; confer with providers to determine needed services.
Complete pre-charting of value-based items up to five days before appointments and send messages to the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms, including recording height, weight, and vital signs; updating medication lists, allergies, and personal, family, and social histories; asking about smoking status; and obtaining the reason for the visit.
Assist with capturing demographic information.
Provide other patient care services as needed or directed, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and giving injections or immunizations within State guidelines.
Communicate and coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient or family education about chronic conditions, laboratory or other testing, and specialist visits.
Participate in department activities and meetings, help resolve problems as they arise, and analyze current procedures.
Dispose of bio-hazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs; manage inventory and ordering of medical supplies such as vaccines and medications; dispose of expired sample medication; and stock rooms to set par levels.
Perform administrative tasks as needed, including check-in and check-out functions and opening and closing office procedures.
Bring improvement suggestions to Practice Managers and Providers for consideration.
Participate in maintaining or improving quality improvement initiatives.
Complete other related duties as assigned.