Medical Assistant - Cardiology

Baystate Health•Greenfield, MA

1d•Onsite

About The Position

Baystate Health is hiring a Medical Assistant to join its Cardiology team in Greenfield, Massachusetts. The role is part of a multi-specialty medical group and works collaboratively with a multidisciplinary care team to support patient transitions, maintain accurate medical records, and assist providers with examinations, testing, and procedures. The position is full-time, 40 hours per week, Monday through Friday, from 8:30 a.m. to 5:00 p.m., with no weekends or holidays. This position is part of a career ladder with levels MA I through MA IV; the organization determines the appropriate level. Duties include patient intake, clinical and provider support, processing orders and documentation, performing approved clinical procedures, and coordinating patient discharge and follow-up. Depending on the service line, the Medical Assistant may also support reproductive health procedures and care for transgender and non-binary patients. The role requires a high school diploma or GED and CPR-Basic Life Support for Healthcare Providers from the American Heart Association. Experience, education, and credential requirements vary by career-ladder level. MA IV is an internal career-ladder level. Certified or registered Medical Assistants may be eligible for a sign-on bonus of up to $2,000 for eligible external hires.

Requirements

High school diploma or GED; GED or HiSET is listed as required.
CPR-Basic Life Support for Healthcare Providers from the American Heart Association is required.
MA I: Graduate of an accredited Medical Assistant program preferred, or demonstrated MA I competencies evaluated by the hiring manager and at least 1 year of experience in a medical office.
MA II: Graduate of an accredited Medical Assistant program or demonstrated MA II competencies evaluated by the hiring manager, and at least 3 years of current relevant Medical Assistant experience in a medical practice setting.
MA III: Graduate of an accredited Medical Assistant program and at least 5 years of current relevant Medical Assistant experience in a medical practice setting preferred; or demonstrated MA III competencies and at least 5 years of current relevant experience; or at least 2 years as an MA II at Baystate Health with demonstrated MA III competencies.
MA IV: At least 2 years as an MA III at Baystate Health with demonstrated competencies for promotion to MA IV.
MA IV: Graduate of an accredited Medical Assistant program and registered or certified by a third-party credentialing body.
For MA IV credentialing, an accepted credential may be registration through ARMA; registration through AMT; CCMA through NHA or AAMA; or NCMA through NCCT.

Nice To Haves

For MA I, graduation from an accredited Medical Assistant program is preferred.
For MA III, graduation from an accredited Medical Assistant program with at least 5 years of current relevant Medical Assistant experience in a medical practice setting is preferred.

Responsibilities

Room patients, gather vital signs, review patient histories, document medications, and complete required site-specific screening forms in the Electronic Health Record.
Prepare treatment rooms, chaperone patients, and assist providers during examinations, testing, and in-office procedures.
Implement provider orders and standing protocols, process prescription refills, obtain prior authorizations, and document data accurately within established timeframes.
Perform approved independent procedures, including EKGs, vision and hearing screenings, and point-of-care testing.
Perform phlebotomy and administer immunizations in accordance with organization policy.
Review discharge instructions with patients, provide educational resources, process referrals, and schedule follow-up appointments.
As applicable to the service line, assist with abortion services or pregnancy-loss care, including gathering supplies, preparing consents and instruments, organizing medications, and assisting with cervical dilator insertion.
As applicable, assist with pelvic and breast exams, cervical cytology screening, and in-office procedures such as miscarriage management, biopsies, colposcopy, and LEEP procedures.
As applicable, assist transgender and non-binary patients seeking gender-affirming therapy and/or surgery.

Benefits

Medical, dental, and vision coverage, including local Health New England plans, subject to eligibility.
Tuition assistance, CEUs, and professional development opportunities.
Clinical advancement, leadership development, and internal career opportunities.
Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
Retirement savings and employer match.
Generous paid time off for eligible employees.
Sign-on bonus up to $2,000 for eligible external hires.

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