Medical Assistant - Cardiology East Stroudsburg

St. Luke's University Health Network•East Stroudsburg, PA

About The Position

The Medical Assistant, Practice Operations assists in delivering healthcare support for the practice as a professional member of the interdisciplinary team, consistently demonstrating and promoting the organization’s values. The role includes preparing for patient visits, supporting providers and the Care Team, providing patient-care services, maintaining clinical supplies and rooms, and assisting with administrative tasks and quality improvement activities.

Requirements

  • High school degree or equivalent.
  • One year of clinical experience or graduation from a Medical Assistant program.
  • Current BLS/CPR certification, or obtain it within 60 days of hire, through the American Red Cross or American Heart Association.

Nice To Haves

  • Two years of experience in a similar healthcare setting.
  • Customer service experience.

Responsibilities

  • Review and update patient medical records before appointments, including recent test results and correspondence; determine needed services in consultation with the provider.
  • Complete pre-charting of value-based items up to five days before appointments and send messages to the Care Team when warranted.
  • Prepare patients for examinations and escort them to exam rooms; record height, weight, vital signs, medications, allergies, personal, family and social history, smoking status, reason for visit, and demographic information.
  • Provide other patient-care services as needed or directed, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within State guidelines.
  • Communicate and coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and family education on chronic conditions, laboratory or other testing, and specialist visits.
  • Participate in department activities and meetings, help resolve problems as they arise, and analyze current procedures.
  • Dispose of biohazardous and regular waste according to practice protocol.
  • Maintain vaccine temperature logs and medical-supply inventory; order supplies such as vaccines and medications, dispose of expired sample medication, and stock rooms to established par levels.
  • Perform administrative tasks as needed, such as check-in and check-out functions and opening and closing office procedures.
  • Bring improvement suggestions to Practice Managers and Providers for consideration.
  • Participate in maintaining or improving quality-improvement initiatives.
  • Perform other related duties as assigned.
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