Medical Assistant - Pulmonary & Sleep Specialists - Williamsburg

Riverside Hospital•Williamsburg, VA

6d•Onsite

About The Position

The Medical Assistant supports patient care, technical, and clerical functions under the direct supervision of a physician and practice manager. The role helps manage clinic patient flow by assisting the patient care team and providing a range of health care services while supporting quality and safe care. The Medical Assistant may float to other clinics or practices in the region to meet operational needs. The position maintains patient records, prepares patients and examination rooms, obtains vital signs, administers medications and vaccines under physician supervision, and supports prescription processing, inventory, and equipment maintenance. It also helps patients access care, provides patient education, coordinates appointments, referrals, tests, and specialist visits, and supports laboratory procedures and accurate documentation in the electronic medical record. The Medical Assistant follows applicable healthcare, insurance, Medicare, HIPAA, and OSHA requirements and contributes to quality and productivity goals.

Requirements

High school diploma or GED, or equivalent.
Graduation from a Medical Assistant program.
CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute upon hire.

Nice To Haves

Clinical experience; less than one year is preferred.
Certified Medical Assistant (CMA) credential from the American Association of Medical Assistants (AAMA), within one year preferred.
Registered Medical Assistant (RMA) credential from American Medical Technologists (AMT), within one year preferred.

Responsibilities

Update, verify, and maintain patient records by interviewing patients and confirming the purpose of their visits.
Prepare patients for examinations and obtain vital signs, including manual readings when mechanical devices are unavailable.
Prepare and sanitize examination rooms before and after appointments.
Administer medications and vaccines under physician supervision.
Assist with processing prescription refill requests for approval and forwarding them to pharmacies.
Maintain medical supply inventory, stock examination rooms, and keep necessary equipment operational, facilitating preventive maintenance when needed.
Follow scope-of-practice requirements and HIPAA and OSHA standards; complete required competencies and education.
Support and comfort patients and families during clinic visits and procedures, including chaperoning sensitive examinations as needed.
Provide timely patient responses and follow-up by phone and electronic means; explain delays and manage provider schedules and patient expectations.
Help patients access care by arranging appointments and referrals and providing necessary information.
Provide patient education according to protocol and provider instruction, including after-visit summary instructions in the EMR.
Perform or assist with specimen collection, phlebotomy, point-of-care testing, and use of ABNs when applicable; process, package, and send specimens to the correct laboratory.
Maintain point-of-care logs and accurately document testing in the EMR.
Obtain preauthorizations or prior authorizations when needed and follow insurance carrier guidelines and Medicare regulations.
Maintain working knowledge of ICD-9 and CPT coding and seek assistance as needed.
Schedule tests and specialist visits within network limitations.
Support productivity goals and maximize use of facility resources and physician visits to meet patient demand.
Assist with and contribute to organizational quality measures.