Medical Assistant - South Austin & Northwest Austin Clinics - Texas Orthopedics

ORTHOLONESTAR•Austin, TX

5d•$17 - $25•Onsite

About The Position

Texas Orthopedics, a division of OrthoLoneStar, is hiring a Medical Assistant to support physicians and patient care at its South Austin and Northwest Austin clinics. The role assists physicians with patient treatment, casting and bracing, and other assigned clinical duties. It also provides patients with information about clinic services and helps maintain a positive patient experience. The Medical Assistant supports clinic operations by preparing exam rooms and instruments, maintaining supplies, documenting patient communications and treatment in the EMR, coordinating records and schedules, and helping ensure timely, safe, and efficient care. The position works closely with physicians and the assigned musculoskeletal team, maintains patient confidentiality, and may travel between clinic locations as needed.

Requirements

High school diploma or GED.
One year of experience in a health care setting.
Outstanding interpersonal skills and ability to communicate with physicians, staff, and outside consultants.
Knowledge of governmental regulations and compliance requirements, including OSHA regulations.
Knowledge of computer systems and applications, including the current EMR.
Ability to walk frequently and stand for extended periods.
Ability to lift and carry items weighing up to 50 pounds and assist patients weighing up to 300 pounds.
Full range of motion.
Adequate visual acuity to read and ability to interpret and understand written material.
Adequate hearing and speaking abilities to interact appropriately with patients and coworkers.

Nice To Haves

Graduation from an accredited Medical Assisting course.
Experience in orthopedics.
Medical Assistant certificate.

Responsibilities

Assist physicians with patient treatment as directed.
Prepare injections, take vital signs, complete health history and physical questionnaires, and facilitate suture removals and dressing changes.
Apply casts, splints, and durable medical equipment as needed, coordinating with the Cast Technician or Orthopedic Technician.
Issue prescriptions, physical therapy orders, home exercises, work restrictions, diagnostic orders, and other orders according to physician instructions; assist with patient education.
Help maintain a timely, safe, efficient clinic while respecting patient privacy and dignity.
Prepare exam rooms, instruments, and linens, and check sharps containers for each clinic.
Work with the assigned musculoskeletal team to support quality patient care and comply with clinic standards.
Assist physicians with procedure and diagnosis coding on encounter forms.
Review physician schedules, appointment timing, and other meetings; help maintain clinic flow and coordinate schedules with the Office Manager.
Ensure required medical records are available for appointments and contact the responsible agency when records are missing.
Document patient-related communications and treatment in the EMR.
Help facilitate triage tasks and scheduled drugs through ECPS or triplicate prescriptions with the physician.
Review and help manage physicians’ communication folders and electronic tasks daily.
Review no-show and canceled appointments with physicians and take appropriate action.
Maintain supplies, restock rooms, and sterilize instruments on the prescribed schedule.
Function as a designated technician according to the applicable doctor-specific Ortho Tech manual.
Attend continuing education and skill labs offered by Texas Orthopedics.
Assist with phlebotomy if certified.
Track and complete patient FMLA forms in a timely manner.
Work in non-assigned physician clinics as scheduled.
Assist physicians with responding to electronic communications to resolve patient inquiries.
Assist with obtaining prior authorizations for diagnostic studies and viscosupplementation injections.
Answer inbound patient calls regarding clinical needs.
Maintain strict confidentiality.
Travel to other locations as needed.
Perform other duties as assigned.