About The Position

Texas Orthopedics, a division of OrthoLoneStar, is hiring a Medical Assistant to support physicians and patient care at its clinics. The role assists physicians with patient treatment, including casting, bracing, injections, vital signs, patient education, and other assigned duties. It also helps patients understand and use clinic services while representing the clinic positively. The Medical Assistant supports efficient clinic operations and quality care by preparing exam rooms and instruments, maintaining supplies, coordinating schedules and medical records, documenting patient communications and treatment in the EMR, and assisting with physician orders and administrative tasks. The position works with the assigned musculoskeletal team and may travel between clinic locations as needed.

Requirements

  • High school diploma or GED.
  • One year of experience in a health care setting; orthopedic experience is preferred.
  • Outstanding interpersonal skills and ability to communicate with physicians, staff, and outside consultants.
  • Knowledge of governmental regulations and compliance requirements, including OSHA regulations.
  • Knowledge of computer systems and applications, including the current EMR.
  • Ability to walk frequently and stand for extended periods.
  • Ability to lift and carry items weighing up to 50 pounds and assist patients weighing up to 300 pounds.
  • Full range of motion.
  • Adequate visual acuity to read and interpret written material.
  • Adequate hearing and speaking abilities to interact appropriately with patients and coworkers.

Nice To Haves

  • Graduation from an accredited Medical Assisting course.
  • Medical Assistant certificate.
  • Phlebotomy certification, for assisting with phlebotomy.

Responsibilities

  • Assist physicians with patient treatment as directed.
  • Prepare injections, take vital signs, complete health history and physical questionnaires, and facilitate suture removals and dressing changes.
  • Apply casts, splints, and durable medical equipment as needed, coordinating clinic flow with the Cast Technician or Orthopedic Technician.
  • Issue prescriptions, physical therapy orders, home exercises, work restrictions, diagnostic orders, and other orders according to physician instructions; assist with patient education.
  • Maintain a timely and safe clinic while respecting patients’ privacy and dignity, and help ensure efficient clinic operations.
  • Prepare exam rooms, instruments, and linens; check sharps containers on a per-clinic basis.
  • Work with staff in the assigned musculoskeletal team to provide quality patient care and services and ensure compliance with clinic care standards.
  • Assist physicians with procedure and diagnosis coding on encounter forms.
  • Review physician schedules, appointments, time allowances, and meetings; assist with clinic flow and coordinate schedules with the Office Manager.
  • Ensure required medical records are available for appointments and contact the responsible agency when records are missing.
  • Document patient-related communications and treatment in the EMR.
  • Help facilitate triage tasks and scheduled drugs through ECPS or triplicates with the physician.
  • Review and help manage physicians’ communication folders and electronic tasks daily.
  • Assist physicians in reviewing no-show and cancellation patients and taking appropriate action.
  • Maintain supplies, restock rooms, and sterilize instruments according to prescribed schedules.
  • Perform designated technician duties in accordance with the doctor-specific Ortho Tech manual.
  • Attend continuing education and skill labs offered by Texas Orthopedics.
  • Assist with phlebotomy if certified.
  • Track and complete patient FMLA forms in a timely manner.
  • Work non-assigned physician clinics as scheduled.
  • Assist physicians with responses to electronic communications and patient inquiries.
  • Assist with obtaining prior authorizations for diagnostic studies and viscosupplementation injections.
  • Answer inbound patient calls regarding clinical needs.
  • Maintain strict confidentiality.
  • Travel to other locations as needed.
  • Perform other duties as assigned.

Benefits

  • Medical insurance with VIP Health Advocate Service
  • Health Savings Account (HSA) with employer contribution
  • Flexible Spending Account (FSA)
  • Dental coverage
  • Vision coverage
  • 7–8 paid holidays each year
  • 12 PTO days to start, increasing with tenure up to 22 days
  • 401(k) with Safe Harbor contribution plus profit sharing, once eligible
  • Life insurance
  • Short- and long-term disability
  • Additional supplemental plans
  • Mileage reimbursement and travel time for eligible positions
  • Colleague Recognition Program
  • Employee Assistance Program and well-being support
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