Medical Assistant, Experienced Front and Back Office

Balboa Nephrology • San Diego, CA

7d • $23 - $24 • Onsite

About The Position

The Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently.

Requirements

• Medical Assistant Certification
• Valid Driver’s License and reliable transportation for clinic travel
• Proficiency with EHR software
• Strong organizational and multitasking skills
• Reliability and Professional Commitment
• Excellent verbal and written communication
• Ability to provide excellent customer service
• Ability to interpret, adapt and apply guidelines and procedures
• Ability to use good reasoning and judgement and react appropriately in emergency situations
• Ability to establish and maintain effective working relationships with patients, medical staff and coworkers
• Background check required
• Travel to other sites located within San Diego County may be required
• Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.

Nice To Haves

• Experience using EPIC
• Bilingual English/Spanish
• High adaptability and comfort working in dynamic, fast-paced environments
• Excellent communication and interpersonal skills
• Confidence and professionalism when working with various providers and clinic staff
• A team-first mindset and dedication to consistent patient care regardless of location

Responsibilities

• Escort patients to exam rooms, collect and record vital signs, review medications/allergies, and prepare patients for provider evaluations.
• Administer IM, subcutaneous, or intradermal injections under provider direction and according to procedure.
• Educate patients on remote monitoring programs.
• Distribute patient education materials and explain care instructions with compassion and clarity.
• Process medication refill requests and authorizations in accordance with clinic workflows.
• Support physicians and advanced practice practitioners in completing medication prior authorizations.
• Restock exam rooms, perform equipment checks, and log temperatures to ensure compliance with safety standards.
• Rotate through different clinic locations and teams, adjusting quickly to varying workflows, providers, and systems.
• Perform tasks based on clinic needs with a focus on flexibility and team support.
• Greet and assist patients at the front desk when needed, ensuring timely and friendly service.
• Support phone lines, appointment scheduling, and relaying patient messages to physicians when appropriate.
• Prepare patient charts for upcoming appointments, ensure labs are completed, make patient reminder calls as needed.
• Handle documentation, EHR uploads, and faxing in coordination with clinic workflows.

Benefits

• Comprehensive benefits package that includes medical, dental & vision on the 1st of the month 30 days after hire.
• Employer contribution of up to 7.5% of annual pay for your 401K.
• Generous paid time off plus 8 paid holidays, a birthday float day off and a mental health day!
• Company paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed