Medical Assistant (Full-Time) - Urgent Care

Patient Plus Urgent Care•Baton Rouge, LA

5d•Onsite

About The Position

The Medical Assistant supports Providers in delivering patient care. Daily work includes triage, taking medical histories, performing point-of-care and phlebotomy testing, and completing other clinical and clerical duties. The position also supports occupational health services, patient records and follow-up, clinic supply management, and the maintenance of a clean and safe work area. The Medical Assistant prepares patients and examination rooms, assists with examinations and procedures, administers medications and injections after verifying the correct dosage, collects and processes specimens, documents patient information, and communicates patient conditions and test results to Providers. The role includes instructing patients on tests, medications, and treatment; maintaining confidentiality; and following applicable office, infection-control, OSHA, and CLIA policies and procedures. Occupational health duties include collecting drug screens under DOT guidelines, conducting DOT and non-DOT physicals and breath alcohol testing in compliance with current guidelines, completing visit documentation, using the EMR for occupational medicine and workers’ compensation patients, making follow-up calls, and assisting with on-site testing. The position also involves stocking supplies, notifying the Clinic Manager or Supervisor when supplies need to be ordered, ensuring equipment is calibrated, and participating in continuing education. The role is based at the Southdowns location in Baton Rouge, Louisiana. The stated schedule is three 12-hour shifts and one 6-hour shift weekly. The work environment is usually moderately noisy; team members are occasionally exposed to outside weather conditions. Physical requirements include regularly standing, walking, using hands, reaching, talking or hearing, and lifting or moving up to 50 pounds, with occasional sitting, climbing or balancing, stooping, kneeling, crouching, or crawling. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Medical Assistant certification from an accredited Medical Assistant program.
One year of experience in a Medical Assistant position.
Current Basic Life Support (BLS) certification.
Willingness to attend continuing medical education courses at the employer’s request.
Knowledge of professional nursing theory and practice for giving and evaluating patient care.
Ability to apply and modify professional nursing principles, methods, and techniques to provide patient care.
Knowledge of medical equipment and instruments used to administer care.
Ability to observe relevant details when reading thermometers, blood pressure devices, and other equipment gauges and to observe patients’ conditions.
Knowledge of common safety hazards and precautions needed to establish a safe work environment.
Ability to maintain quality-control standards and interpret tests.
Ability to apply guidelines and procedures as indicated.
Skill in identifying problems and recommending solutions.
Strong positive interpersonal skills and effective verbal and written communication.
High degree of initiative and organization.
Ability to meet the described physical demands, with reasonable accommodations as applicable.

Responsibilities

Perform general and medical assisting duties according to state guidelines.
Record and sign pertinent information in patient charts.
Triage patients according to Patient Plus standards.
Instruct patients in collecting samples and completing tests.
Collect, label, and forward specimens for laboratory analysis.
Prepare patients and assist Providers with examinations, treatments, and procedures.
Prepare and administer medications and injections after verifying correct dosage using the six rights of medication.
Observe, record, and report patients’ conditions and reactions to drugs and treatments to Providers.
Prepare examination rooms and sterilize instruments according to established procedures.
Clean equipment and examination rooms according to policy and adhere to infection-control procedures, including handwashing before and after patient contact.
Instruct and arrange for patient testing and admissions.
Respond to incoming telephone calls and refer appropriate calls to Providers.
Instruct patients about medication and treatment before discharge; explain and distribute patient education materials when applicable; answer questions; and escort patients to appropriate clinic areas when necessary.
Notify patients of test results as directed by a Provider and record the notifications; notify patients of required follow-up visits.
Collect drug screens according to DOT guidelines and perform DOT and non-DOT physicals and breath alcohol testing in compliance with current guidelines.
Complete required documentation for each patient visit and use the EMR for occupational medicine and workers’ compensation patients.
Make follow-up calls promptly, maintain compliance with regulating agencies, and assist with on-site testing as needed.
Stock and rotate merchandise and supplies, assist the front desk when not involved in patient care or back-office maintenance, and maintain an adequate inventory of drugs and medical supplies.
Notify the Clinic Manager or Supervisor when supplies need to be ordered.
Ensure equipment is calibrated according to applicable regulations.
Participate in continuing education and other appropriate experiences to maintain and enhance professional competence.
Maintain patient confidentiality and discretion when discussing patient information.
Follow established office policies and procedures, OSHA requirements, and CLIA guidelines.
Maintain an organized and clean work area; remain flexible and work as a team member.
Perform other duties as assigned.