Medical Assistant (MA) Women's Health Florence

SEP Summit Medical Group•Florence, KY

About The Position

The Medical Assistant (MA) provides clinical support to physicians and mid-level providers and reports to the Practice Manager or Team Leader. The MA gives patients instructions as directed by providers and helps ensure compliance with OSHA, CLIA, and HIPAA regulations, along with completion of duties essential to business operations. Responsibilities include rooming and interviewing patients, measuring and documenting vital signs and patient history, preparing patients for examinations, assisting providers during exams and procedures, and performing nursing procedures under provider supervision. Depending on the practice, clinical work may also include injections and immunizations, EKGs, laboratory procedures, and collecting patient samples. The MA may collect and prepare laboratory specimens, perform basic laboratory tests, and prepare and administer medications as directed by a provider. The role also includes maintaining supplies and equipment, cleaning and disinfecting exam rooms, keeping required logs and checks, managing patient and provider communications, processing referrals and outpatient test scheduling, and supporting accurate patient records and revenue-cycle documentation. If assigned to work as a scribe, the MA follows the applicable Scribe policy.

Requirements

High school diploma or GED.
Knowledge of Excel, Word, Outlook, and PowerPoint.
Must have one of the following: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of an SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient-care activities, such as Athletic Trainer.

Nice To Haves

An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

Escort patients to exam rooms, interview them, measure vital signs, and document the information in their charts.
Document appropriate patient history in patient charts.
Provide clear directions to patients, address concerns about examinations, and document appropriately.
Prepare patients for examinations and assist providers during examinations.
Perform nursing procedures under provider supervision and provide patient instructions as directed by providers.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by providers.
Ensure patient chart information is complete and accurate.
Complete forms vital to the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
Maintain adequate supplies in exam rooms and at the workstation.
Clean and disinfect exam rooms; clean, maintain, and sterilize equipment and instruments.
Report equipment malfunctions to the appropriate supervisor.
Comply with OSHA, CLIA, and HIPAA requirements.
Maintain logs and perform required checks, including refrigerator temperatures, emergency and expired medications, oxygen, and cold sterilization fluid changes.
Assist with patient requests; take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
Triage and process messages from patients and front office staff to providers.
Complete referral processes, outpatient test scheduling, and precertification.
File and distribute patient information accurately and in a timely manner.
Work with the Central Billing Office as needed to resolve patient issues.
Follow the Scribe policy when working as a scribe.
Perform other duties as assigned by the Clinical Coordinator or Practice Manager.
Depending on the practice, obtain vital signs, assist with procedures, administer injections and immunizations, perform EKGs and laboratory procedures, collect patient samples, and answer and triage patient phone calls and questions.