Medical Assistant (MA) Women's Health Florence

St. Elizabeth Healthcare • Highland Heights, KY

3d

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role is responsible for complying with OSHA, CLIA, and HIPAA regulations and completing duties essential to practice operations.

The Medical Assistant escorts and interviews patients, records histories and vital signs, prepares patients for exams, assists providers during examinations, performs nursing procedures under provider supervision, and collects specimens and performs basic laboratory tests. The role may also prepare and administer medications as directed by providers, handle patient communications and requests, coordinate referrals and outpatient testing, and maintain accurate patient records and related forms.

Additional duties include stocking and cleaning exam rooms, maintaining and sterilizing equipment, tracking required logs and checks, supporting revenue-cycle documentation, and addressing patient issues with the Central Billing Office as needed. Clinical duties may vary by practice and can include injections and immunizations, EKGs, specimen collection, and triage of patient calls. If working as a scribe, the Medical Assistant follows the organization’s Scribe policy. Other duties may be assigned by the Clinical Coordinator or Practice Manager.

Requirements

• High school diploma or GED.
• Knowledge of Excel, Word, Outlook, and PowerPoint.
• Must meet at least one of the following: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of an SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient care activities such as Athletic Trainer experience.

Nice To Haves

• An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

• Escort patients to exam rooms, interview them, take vital signs, and document information in their charts.
• Document appropriate patient histories and ensure patient chart information is complete and accurate.
• Explain exam processes to patients, address their concerns, prepare them for examinations, and provide instructions under provider direction.
• Assist providers during examinations and perform nursing procedures under their supervision.
• Collect and prepare laboratory specimens and perform basic laboratory tests.
• Prepare and administer medications as directed by providers.
• Complete forms essential to the revenue cycle, including verification or clarification of orders, waivers for non-covered services, and encounter forms.
• Maintain adequate supplies in exam rooms and workstations.
• Clean and disinfect exam rooms; clean, maintain, and sterilize equipment and instruments; and report equipment malfunctions to the appropriate supervisor.
• Comply with OSHA, CLIA, and HIPAA requirements and maintain required logs and checks, such as refrigerator temperatures and medication and equipment checks.
• Assist with patient requests; take telephone messages; and respond to patient, provider, and pharmacy calls as appropriate.
• Triage and process messages from patients and front-office staff for providers.
• Complete referral processes, outpatient test scheduling, and precertification.
• File and distribute patient information accurately and promptly.
• Work with the Central Billing Office as needed to resolve patient issues.
• Follow the Scribe policy when working as a scribe.
• Perform other duties assigned by the Clinical Coordinator or Practice Manager.

Benefits

• No nights, holidays, or weekends.
• Paid time off.
• Medical, dental, and vision coverage.
• 403(b) with match.
• Opportunity for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED