About The Position

The Medical Assistant assists medical providers and works closely with patients to prepare them for examinations and provide medical care. The role performs routine tests, provides treatment, administers medications, and helps maintain and inventory medical supplies. The Medical Assistant completes paperwork assigned by providers; fields and conducts patient calls; manages the in-basket; prepares charts; and enters ancillary service orders and computerized provider order entries (CPOE). The role uses clinical and clerical skills to enter ancillary orders into EPIC, coordinate patient referrals and surgery scheduling, and support the front office and medical records team as needed. The Medical Assistant communicates with staff, physicians, hospital departments, patients, families, and community agencies to improve the patient experience and create a safe, customer-friendly atmosphere.

Requirements

  • High school diploma, GED, or equivalent.
  • Basic Life Support (BLS) for the Healthcare Provider certification from the American Heart Association (AHA).
  • Certified Medical Assistants must hold one of the following certifications upon hire: CCMA (NHA), NCMA (NCCT), CMA (AAMA), RMA (AMT), or CMAC (AMCA).
  • Non-certified Medical Assistants must have prior direct patient care or related experience and the ability to obtain CCMA or equivalent within six months of hire.
  • Non-certified Medical Assistants must obtain one of the five listed certifications within six months of hire.

Responsibilities

  • Assist medical providers and prepare patients for examinations and medical care.
  • Perform routine tests, provide treatment, and administer medications.
  • Assist with maintenance and inventory of medical supplies.
  • Complete paperwork assigned by the provider.
  • Field and conduct patient calls, manage the in-basket, and prepare charts.
  • Enter ancillary service orders and computerized provider order entries (CPOE) into EPIC.
  • Coordinate patient referrals and surgery scheduling.
  • Assist the front office and medical records team as needed.
  • Communicate with staff, physicians, hospital departments, patients, families, and community agencies to improve the patient experience.
  • Create a safe, customer-friendly atmosphere and provide quality service.

Benefits

  • Medical, dental, and vision coverage for eligible employees and dependents, beginning within 30 days of hire.
  • Employer-sponsored retirement plan with company contribution and match.
  • Generous ETO (paid time off) for eligible employees.
  • Tuition reimbursement and tuition repayment program.
  • Life insurance.
  • Disability coverage.
  • Employee assistance programs.
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