Medical Assistant; Monona Family Medicine; 0.8 FTE

UnityPoint Health - Meriter Hospital•Monona, WI

About The Position

The Medical Assistant (MA) is a member of the clinic’s patient care team, working alongside registered nurses, clinic assistants, technicians, clerical staff, physician assistants, nurse practitioners, and physicians. The MA performs technical, patient-related, and clerical functions in the ambulatory setting and remains aware of the psychosocial needs of patients and families. The role supports clinic operations and delivers safe, quality-focused patient care aligned with UnityPoint Health–Meriter’s values. The position may provide phlebotomy coverage as needed. The schedule is 8:30 a.m. to 5:00 p.m., with either Tuesday or Wednesday off. The role is listed as 0.8 FTE.

Requirements

  • Complete an accredited Medical Assistant Program (one-year vocational school program), an accredited LPN Program, or an accredited EMT Program; alternatively, hold a current CMA, CCMA, or RMA certification.
  • Current CPR certification.
  • Enjoy working with a variety of patient ages and conditions or diagnoses.
  • Excellent organizational, internal, and external service excellence skills.
  • Exceptional verbal and written communication skills.
  • Ability to present oneself professionally.
  • Ability to work well independently and within teams.
  • Ability to work effectively in a fast-paced, changing environment with multiple priorities.
  • Ability to prioritize work efficiently.
  • Ability to recognize and respond to urgent needs in a timely manner.

Nice To Haves

  • Current certification or registration as a Medical Assistant or Licensed Practical Nurse.
  • Prior knowledge or experience in an ambulatory healthcare setting.
  • Knowledge of the Epic Electronic Health Record (EHR) System.
  • Prior knowledge or experience working with regulatory standards such as CMS and Joint Commission.

Responsibilities

  • Perform technical, patient-related functions in the ambulatory setting.
  • Perform clerical functions in the ambulatory setting.
  • Be aware of the psychosocial needs of patients and families.
  • Support clinic operations and deliver safe, quality-focused patient care.
  • Fill in for phlebotomy as needed.

Benefits

  • $5,000 sign-on bonus
  • Paid time off
  • Parental leave
  • 401K matching
  • Employee recognition program
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid holidays
  • Short- and long-term disability
  • Pet insurance
  • Tuition reimbursement
  • Adoption assistance
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