Medical Assistant, Primary Care Float Pool

Sutter Health•Milpitas, CA

1d•$34 - $47

About The Position

The Medical Assistant, Primary Care Float Pool provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality patient care. The role helps maintain smooth patient and department workflows and assists the care team in implementing medical plans of care. It uses education, technical competence, and patient interaction skills to build confidence and cooperation with patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. The position may involve handling hazardous or potentially hazardous drugs in accordance with applicable NIOSH and USP 800 guidelines.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence validated in basic Medical Assisting skills, including taking vital signs, preparing patients for examinations, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time management and organizational skills, including prioritizing assignments and meeting deadlines within standardized procedures and scientific methods.
General knowledge of Microsoft Office applications, including Word, Excel, and Outlook, and electronic health records.
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks to support high-quality patient care.
Help ensure smooth patient and departmental workflows.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.
Handle hazardous or potentially hazardous drugs as required, following applicable NIOSH and USP 800 guidelines.