Medical Assistant Float- Primary Care

Community Health Connections•Fitchburg, MA

1d•$21 - $27•Onsite

About The Position

Under the general supervision of the Nurse Manager, the Medical Assistant provides assistance to the patients and providers to manage the flow of the clinic. The Medical Assistant (MA) works as part of the care team to support physicians, nurse practitioners, and other clinicians in delivering high-quality patient care. The MA performs both clinical and administrative duties, ensuring smooth patient flow, accurate documentation, and a positive patient experience.

Requirements

High School Diploma or GED required
Previous experience preferred
Work experience similar to a medical office environment
Computer skills for accurate data entry
Knowledge of basic medical terminology
AHA BLS Health Care Provider certification or equivalent
Demonstrated interpersonal relationship skills
Demonstrated written and verbal communication skills in English
Demonstrated ability to work in a fast paced medical office environment

Nice To Haves

Associate Degree in Medical Office Assistant or equivalent preferred
Bilingual in Spanish/English or Portuguese/English Preferred

Responsibilities

Greet patients, verify demographics, and prepare them for visits.
Measure and record vital signs (blood pressure, pulse, temperature, weight, height, BMI, oxygen saturation).
Perform point-of-care testing (strep, flu, COVID, urinalysis, blood glucose, pregnancy tests, etc.).
Assist providers with procedures (suturing, splinting, wound care, abscess drainage, orthopedic immobilization, etc.).
Review and document patient history, current medications, and allergies.
Perform basic clinical tasks such as EKGs, vision/hearing screenings, wound care, immunizations ( CMEs/Registered MA) , and specimen collection (urine, blood, swabs).
Administer injections and vaccines per provider orders and clinic protocols.
Follow infection control and safety procedures (PPE, room cleaning, sterilization of instruments).
Provide patient education on health maintenance, medications, and follow-up instructions.
Schedule patient appointments, referrals, and diagnostic tests.
Manage and document patient messages, prescription refill requests, and provider communications.
Update electronic health records (EHR) accurately and promptly.
Handle prior authorizations and insurance verifications as needed.
Support population health initiatives and Care Gaps (outreach calls, chronic disease management, preventive screenings).
Coordinate with labs, imaging centers, pharmacies, and specialists.
Maintain patients privacy and secure patient privacy information.
Will need to float to other sites and cross cover as needed.
Will attend and complete agency trainings as assigned.
Performs other job related duties as required or assigned.