Medical Assistant - SDC - Stone - Family Medicine
About The Position
The Medical Assistant – SDC (Same Day Clinic) provides clinical and non-clinical support as part of a team delivering quality health care to El Rio patients. The role provides direct patient care and performs services within the Medical Assistant scope of practice and El Rio Health policies and procedures at clinic locations assigned by management. Work is routinely performed with general supervision and review; issues involving departures from standard policies or procedures are reviewed with a supervisor. The position supports El Rio Health’s mission to provide comprehensive, quality health care that is affordable and accessible. The Medical Assistant completes patient intake, documents information and actions in the Electronic Health Record (EHR), assists with procedures and provider orders, coordinates records and results, and supports clinical operations. The role also maintains patient confidentiality, safe and hygienic work areas, appropriate supplies and inventories, and compliance with organizational and Joint Commission requirements. The schedule consists of two 12-hour shifts and two 8-hour shifts, with rotating weekdays and weekends. Salary is $17.57–$26.35, depending on qualifications.
Requirements
- High school diploma or General Education Diploma (GED). An equivalent combination of education and experience may be considered if directly related to the job functions and responsibilities.
- Medical Assistant Certificate from an approved and accredited educational institution.
- Current Basic Life Support (BLS) certification for health care providers.
- Current, valid Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment. The posting also states that new hires and transfers must submit a card or fingerprint receipt before their hire or transfer date, and that a Level One Non-IVP card must be received within 30 days after that date.
- Reliable transportation may be required to accommodate organizational operational reassignments during the workday. If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements are required.
- Ability to perform the essential functions of the job, with reasonable accommodations as applicable.
- Compliance with pre-employment drug testing and applicable post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing requirements.
Nice To Haves
- One year of experience as a medical assistant in an Emergency Medicine, Family Medicine, Pediatric, or Internal Medicine center or clinic setting.
- Bilingual English/Spanish ability to speak, read, and write in both languages.
Responsibilities
- Complete assigned clinical and non-clinical duties, tasks, responsibilities, and assignments within reasonable time frames and established performance standards.
- Complete the Patient Intake Process before the patient sees a provider, documenting information, patient responses, and actions in the patient’s EHR.
- Assist with, perform, or complete procedures and activities within the Medical Assistant scope of practice and in compliance with Nursing Policies and Procedures.
- Anticipate and respond to patient needs based on the reason for the visit, coordinating the availability of outside medical records and laboratory and radiology results.
- Complete provider orders and ensure patients understand and can verbalize their discharge instructions.
- Document completed orders and actions in the EHR and submit them for processing within the defined period.
- Complete administrative and non-clerical activities received through El Rio Health IT systems or the Patient Portal, including required documentation.
- Help ensure employees and their families have an access point for acute care.
- Maintain proficiency by successfully completing annual competency skills evaluations.
- Protect patient confidentiality and comply with HIPAA and corporate compliance requirements.
- Comply with the Code of Conduct, policies and procedures, standing orders, and Service Excellence requirements when interacting with patients, visitors, and employees.
- Maintain a safe work environment, address or report hazards, follow Health and Safety Policies and Procedures, and participate in safety programs, which may include assignment to an emergency response team.
- Maintain a professional attitude and acceptable performance at any clinic location or assignment supporting El Rio Health’s operational needs, as assigned by leadership.
- Evaluate clinical and non-clinical problems and prioritize and resolve them effectively and promptly using appropriate critical-thinking and problem-solving skills.
- Communicate proactively, positively, and effectively with patients to promote compliance with scheduled appointments and treatments; document communication in the EHR according to Nursing Policies and Procedures.
- Report safety hazards or potential hazards to supervisory staff immediately and help maintain safe and secure facilities.
- Label, rotate, and stock medications, medical supplies, and equipment in compliance with Nursing Policies and Procedures, maintaining appropriate inventories.
- Maintain clean, safe, and hygienic work areas, workstations, examination rooms, and hand-washing practices, and follow infection prevention and control procedures.
- Demonstrate understanding of and proficiency with compliance and reporting requirements related to Joint Commission Certification standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
