Medical Assistant - Family Medicine

Saint Francis Health System

1d•Onsite

About The Position

The Medical Assistant supports family medicine providers by assisting with patient examinations, diagnostic procedures, treatments, and care coordination to facilitate effective patient care and satisfaction. The role also provides ancillary services and uses advanced or specialized clinical knowledge and experience to meet patient needs. This position is based at Family Medicine - William 1220 - Warren Clinic in Tulsa, Oklahoma. The schedule is Monday through Thursday, 7:45 a.m. to 4:30 p.m., and Friday, 7:45 a.m. to 3:00 p.m. It is identified as safety-sensitive under the Oklahoma Medical Marijuana Use and Patient Protection Act.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or preferably one year of related clinical patient care experience within the last five years in lieu of a Medical Assistant program.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, including chief complaint, vital signs, weight, medications, social history, symptoms, and interventions.
Record services and diagnoses accurately on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, prepare charts, and file correspondence and test results.
Coordinate care by handling patient messages and telephone calls, scheduling appointments, and communicating prescription refill requests according to protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer oral medications and intramuscular injections as directed by physician order.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Provide patient education as directed by the provider to promote wellness.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and compliant with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain exemplary patient satisfaction and participate as an engaged team member.