Medical Assistant (Urgent Care)

Allina Health System•Coon Rapids, MN

8d•Onsite

About The Position

Provides support to providers and nursing staff in delivering timely, quality patient health care services. Duties include rooming patients, managing patient flow, administering medication, communicating with patients, supporting procedures, and helping coordinate patient care. The position is based in Allina Health Group Urgent Care in Coon Rapids, Minnesota, and is scheduled for 26 hours per week on variable-length day/evening shifts, with an every-other-weekend rotation. The role is benefits eligible.

Requirements

Must be at least 18 years of age and have the education and/or experience needed to meet the required principal competencies.
Must have completed a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
Must hold current BLS certification from the American Heart Association or American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

High school diploma or GED.
Previous Medical Assistant experience.
Knowledge of medical terminology.
Medical Assistant certification; accepted certifications include CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), or CMAA (NHA).

Responsibilities

Room patients, manage patient flow, and obtain adequate patient medical information and data.
Collect and confirm patient information through interviews, questionnaires, and vital signs, and document accurately in the electronic medical record according to documentation standards.
Help patients prepare for physician examinations, including providing psycho-emotional support as needed.
Assist with collection, labeling, and processing of specimens, and facilitate obtaining laboratory and imaging results.
Work with the electronic medical record inbox and respond to messages as delegated by a registered nurse or provider.
Help cover the front desk and provide backup for patient registration and scheduling as needed.
Perform patient care tasks as delegated by a provider or registered nurse, including injections and assisting with procedures.
Support patient care and reinforce information about tests, laboratory work, procedure preparation, treatment plans, prevention, and other health matters.
Coordinate test and procedure results with a provider or registered nurse.
Prepare refill information for provider review and prescribing as needed.
Assist with patient transportation as needed.
Contribute to a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions to the supervisor and through safety huddles.
Use equipment in accordance with policies, procedures, and manufacturer directions or standards.
Follow policies, procedures, standard work, and proper techniques when providing patient care.
Clean, stock, and maintain inventory for examination, medication, and supply rooms.
Report acute problems and changes in a patient's condition.
Apply high-reliability safety principles to all interactions.
Perform other duties as assigned.

Benefits

Medical and dental coverage.
PTO/time away.
Retirement savings plans.
Life insurance.
Short-term and long-term disability coverage.
Voluntary benefits, including vision, legal, and critical illness coverage.
Tuition reimbursement or continuing medical education, as applicable.
Student loan support and benefits navigation for the Federal Public Service Loan Forgiveness Program.
Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools.
A $2,000 starting bonus is available for eligible external talent.