Medical Assistant - South Austin & Northwest Austin Clinics - Texas Orthopedics

ORTHOLONESTAR•Austin, TX

11d•$17 - $25•Onsite

About The Position

Texas Orthopedics, a division of OrthoLoneStar, is hiring a Medical Assistant to assist physicians with patient care at its South Austin and Northwest Austin clinics. The role includes supporting orthopedic clinic operations, helping patients access and understand clinic services, and maintaining a positive, safe, timely, and efficient patient-care environment while respecting patient privacy and dignity. The Medical Assistant works closely with physicians and the assigned musculoskeletal team, supports clinic flow and documentation, prepares rooms and supplies, and performs clinical tasks such as taking vital signs, preparing injections, applying casts and splints, and facilitating dressing changes and suture removals. The role may require working at other physician clinics and traveling between locations as needed.

Requirements

High school diploma or GED.
One year of experience in a health care setting; orthopedic experience is preferred.
Strong interpersonal skills and ability to communicate with physicians, staff, and outside consultants.
Knowledge of governmental regulations and compliance requirements, including OSHA regulations.
Knowledge of computer systems and applications, including the current electronic medical record system.
Ability to walk frequently and stand for extended periods.
Ability to lift and carry items weighing up to 50 pounds and assist patients weighing up to 300 pounds.
Full range of motion; adequate visual acuity to read and interpret written material; and adequate hearing and speaking abilities to interact appropriately with patients and coworkers.

Nice To Haves

Graduation from an accredited Medical Assisting course.
Medical Assistant certificate.
Orthopedic experience.
Phlebotomy certification.

Responsibilities

Assist physicians with patient treatment as directed, including preparing injections, taking vital signs, completing health history and physical questionnaires, and facilitating suture removals and dressing changes.
Apply casts, splints, and durable medical equipment as needed, coordinating with the Cast Technician or Orthopedic Technician to support clinic flow.
Issue prescriptions, physical therapy orders, home exercises, work restrictions, diagnostic orders, and other orders according to physician instructions; assist with patient education.
Maintain timely, safe, efficient clinic operations while respecting patient privacy and dignity.
Prepare exam rooms, instruments, and linens, and check sharps containers at each clinic.
Work with the assigned musculoskeletal team and ensure compliance with clinic standards for quality patient care.
Assist physicians with procedure and diagnosis coding on encounter forms.
Review daily schedules, patient types, appointment timing, and physician commitments; coordinate clinic schedules with the Office Manager and help ensure physician attendance at meetings.
Ensure required medical records are available for appointments and contact the responsible agency when records are unavailable.
Document all patient-related communication and treatment in the electronic medical record.
Help facilitate triage tasks and scheduled drugs through ECPS or triplicate forms with the physician.
Review and help manage the physician’s communication folder and electronic tasks daily.
Assist physicians in reviewing no-show and cancelled appointments and take appropriate action.
Maintain supplies, restock rooms, and sterilize instruments on the prescribed schedule.
Function as a designated technician according to the guidelines in the doctor-specific Ortho Tech manual.
Attend continuing education and skills labs offered by Texas Orthopedics.
Assist with phlebotomy if certified.
Track and complete patient FMLA forms in a timely manner.
Work clinics for non-assigned physicians as scheduled.
Assist physicians with responses to electronic communications and resolution of patient inquiries.
Assist with prior authorizations for diagnostic studies and viscosupplementation injections.
Answer inbound patient calls regarding clinical needs.
Maintain strict confidentiality.
Travel to other locations as needed and perform other duties as assigned.