Medical Assistant - Walk In Clinic

York Hospital•York, ME

About The Position

York Hospital is seeking a Medical Assistant for its Walk In Clinic. The role supports patient care in accordance with York Hospital protocols and procedures, demonstrates clinical competence in office-specific procedures and treatments, provides patient and caregiver education, and advocates for patients while coordinating care. The Medical Assistant works with providers and the practice team to deliver effective care and exceptional patient experiences in a fast-paced, changing healthcare environment. Responsibilities include patient intake and documentation; use of computerized patient record systems; follow-up on test results and related patient care; clinical support such as laboratory work, point-of-care testing, procedural assistance, and administration of immunizations or medications as directed; patient registry and health-promotion activities; customer service and communication; and upkeep of exam rooms, supplies, equipment, and office areas.

Requirements

Graduate of an approved or certified Medical Assistant training program, or previous experience in a Medical Assistant role or other Allied Health credentials.
Maintain and demonstrate competency in Basic Life Support (BLS) for the Healthcare Provider with current certification, or obtain certification within the preliminary employment period.
Maintain competency in infection control, safety, and all practice-specific required skills.
High school diploma or GED accepted.
Two or more years of related experience and/or training in a practice setting, or an equivalent combination of education and experience, is preferred.

Nice To Haves

Associate’s degree or higher education preferred.
Previous walk-in experience is a plus.
Certified Nursing Assistants are welcome to apply.

Responsibilities

Provide care according to York Hospital protocols and procedures, demonstrating clinical competence in office-specific procedural skills and treatments.
Educate patients and caregivers and act as a patient advocate in the delivery and coordination of care.
Perform patient intake, including rooming patients; obtaining and reviewing personal, medical, medication, and allergy histories; collecting vital signs, height, and weight; completing health screening tools; and maintaining documentation and records.
Perform data entry and information retrieval using computerized patient record systems; sort, file, forward, and scan information into electronic records as directed.
Check for outstanding test results, route results to providers for review, and follow up with patients as directed. Schedule further appointments, referrals, or consultations and send prescriptions as authorized by a provider.
Perform basic laboratory work, draw and process specimens or send them to the lab according to office protocols, and prepare specimens such as cultures, urinalysis, and Pap smears for lab pickup.
Assist with minor procedures and perform provider-directed point-of-care tests, which may include EKGs, strep screens, and HgA1C tests.
Administer immunizations and medications as directed by providers and manage vaccine supplies.
Assist with patient registry management, patient reminders, health promotion, pre-visit planning, and chart preparation.
Provide customer service in person, by phone, and through practice-supported patient messaging systems, acting as a liaison between patients and the practice team.
Organize exam rooms, set up for procedures, perform general cleaning and office upkeep, and assist with quality monitoring, record keeping, and equipment and supply inventory.
Organize and multitask, remain calm and personable in a fast-paced medical office, and provide efficient and effective support to providers during clinical sessions.
Work as a reliable, flexible, and dependable team member; learn and adapt to a changing healthcare environment; and collaborate with providers, physicians, the Practice Manager, clinical staff, and support staff regarding practice and patient needs.