Medical Assistant Walk-in Clinic

Corewell Health•Dowagiac, MI
•Onsite

About The Position

Under the direction of a licensed professional, the Medical Assistant performs and oversees functions within their scope of practice related to clinical activities. The role supports patient flow and health care delivery, performs technical procedures and clinically oriented activities, and assists management in achieving office efficiencies in accordance with policies and procedures. The position supports physicians, clinic staff, and management while promoting customer satisfaction through the “Service First” philosophy. The Medical Assistant prepares patients for visits, provides services and education as directed by providers, maintains current patient information and electronic health records, and keeps the work environment and equipment clean. The role collaborates with the health care team, collects and reports patient data, follows documentation standards, and protects patient, staff, and organizational privacy and security. It also supports examinations, procedures, and treatments by preparing patients and supplies, and prepares, administers, and documents medications within scope of practice as directed by a provider.

Requirements

  • High school diploma or equivalent.
  • Completion of an accredited Medical Assistant training program that includes hands-on, in-person clinical skills training, or at least one year of experience specifically as a Medical Assistant, LPN, Paramedic, or EMT performing direct patient care and clinical support functions consistent with MA scope of practice.
  • Obtain one of the following within 120 days: Certified Medical Assistant (CMA) from AAMA; Certified Clinical Medical Assistant (CCMA) from NHA; National Certified Medical Assistant (NCMA) from NCCT; Nationally Registered Certified Medical Assistant (NRCMA) from NAHP; or Registered Medical Assistant (RMA) from AMT.
  • Obtain Basic Life Support (BLS) certification from the American Heart Association or American Red Cross within 90 days.

Nice To Haves

  • One year of relevant experience working in a physician practice or healthcare setting.

Responsibilities

  • Facilitate efficient patient flow, including preparing patients for visits or admission and providing services and education as directed by providers within scope of practice.
  • Perform administrative duties to keep information current and updated, including maintaining and monitoring the electronic health record.
  • Maintain and clean the environment, work area, and equipment, and communicate equipment malfunctions to appropriate personnel.
  • Greet and communicate with patients and families with care and respect.
  • Communicate, collaborate, and anticipate the needs of other health care team members to support continuity and quality of care and coordination of services.
  • Collect, monitor, and report patient data and needs to licensed team members as directed, following documentation standards.
  • Demonstrate ethical behavior and support patient safety, quality of care, excellent service, and protection of confidential information; adhere to organizational values, standards, and policies.
  • Maintain professional competence through ongoing study and complete required training and education, including department-specific requirements.
  • Assist providers with examinations, procedures, and treatments by preparing patients and ensuring supplies and equipment are available.
  • Prepare, administer, and document medications within scope of practice and as directed by the provider.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
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