Medical Assistant Walk-in Clinic

Corewell Health • Dowagiac, MI

1d • Onsite

About The Position

Under the direction of a licensed professional, the Medical Assistant performs clinical activities within scope of practice, supports patient flow and delivery of health care, and performs technical procedures and clinically oriented tasks. The role also supports office efficiency in accordance with organizational policies and procedures, assisting physicians, clinic staff, and management while promoting customer satisfaction through the “Service First” philosophy.

The Medical Assistant prepares patients for visits, provides services and education as directed by providers, performs administrative duties and maintains the electronic health record, and helps maintain a clean and functional clinical environment. The role includes collecting and reporting patient data, assisting with examinations and procedures, and preparing, administering, and documenting medications within scope of practice and as directed by a provider. The position requires respectful communication, teamwork, documentation, privacy and confidentiality, adherence to organizational standards, and ongoing training and professional development.

This is a full-time position at the Walk In Clinic in Dowagiac, Michigan. The stated schedule is a day shift, 40 hours per week, with work hours of 8 a.m. to 7 p.m., Monday through Friday; weekend frequency is variable.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant training program that includes hands-on, in-person clinical skills training, or at least one year of experience specifically as a Medical Assistant, LPN, Paramedic, or EMT performing direct patient care and clinical support functions consistent with Medical Assistant scope of practice.
• Obtain one of the listed Medical Assistant credentials within 120 days: CMA (AAMA), CCMA (NHA), NCMA (NCCT), NRCMA (NAHP), or RMA (AMT).
• Obtain Basic Life Support (BLS) certification from the American Heart Association or American Red Cross within 90 days.

Nice To Haves

• One year of relevant experience.
• Experience working in a physician practice or healthcare setting.

Responsibilities

• Facilitate efficient patient flow by preparing patients for visits or admissions and providing services and education as directed by providers and consistent with scope of practice.
• Perform administrative duties to keep information current and updated, including maintaining and monitoring the electronic health record.
• Maintain and clean the environment, work area, and equipment, and communicate equipment malfunctions to appropriate personnel.
• Greet and communicate with patients and families respectfully.
• Communicate, collaborate, and anticipate the needs of other healthcare team members to support continuity and quality of care and coordination of services.
• Collect, monitor, and report patient data and needs to licensed team members as directed, following documentation standards.
• Promote patient safety, quality of care, excellent service, privacy, confidentiality, and security of patient, staff, and organizational data.
• Adhere to organizational values, standards, and policies, and complete required ongoing training and education.
• Maintain professional competence and skills through continuous study of the professional field and its best practices.
• Assist providers with examinations, procedures, and treatments by preparing patients and ensuring appropriate supplies and equipment are available.
• Prepare, administer, and document medications that are within scope of practice and directed by the provider.

Benefits

• Comprehensive benefits package intended to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED