Medical Assistant - Pain Management; Anderson

St. Luke's University Health Network•Easton, PA

About The Position

The Medical Assistant, Practice Operations, assists in delivering healthcare support for the practice as a professional member of the interdisciplinary team and consistently demonstrates and promotes the organization’s values. The position supports patient care, clinical operations, care-team coordination, and administrative functions.

Requirements

High school degree or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification, or obtain it within 60 days of hire, through the American Red Cross or American Heart Association.
Ability to sit, stand, and walk for extended periods, up to eight hours at a time.
Ability to occasionally lift up to 25 pounds and occasionally push wheelchairs with patients weighing up to 325 pounds.

Nice To Haves

Two years of experience in a similar healthcare setting is preferred.
Customer service experience is strongly preferred.

Responsibilities

Review and update patient medical records before appointments with recent test results and correspondence; confer with providers to determine needed services.
Complete pre-charting of value-based items up to five days before appointments and message the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms; obtain height, weight, vital signs, reason for visit, and demographic information, and update medication lists, allergies, personal, family, and social histories, and smoking status.
Provide other directed patient-care services, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and giving injections or immunizations within state guidelines.
Communicate and coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and family education on chronic conditions, laboratory or other testing, and specialist visits.
Participate in department activities and meetings, help resolve identified problems, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and medical-supply inventory and ordering; dispose of expired sample medication and stock rooms to established par levels.
Perform administrative tasks as needed, including check-in and check-out and opening and closing office procedures.
Bring improvement suggestions to Practice Managers and Providers for consideration.
Participate in maintaining or improving quality-improvement initiatives.
Perform other related duties as assigned.