Medical Assistant - Prosano Care Center Chander/Gilbert area

Blue Cross Blue Shield of Arizona • Gilbert, AZ

1d • Onsite

About The Position

Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, operates an Advanced Primary Care model focused on affordable, convenient, personalized care and an exceptional patient experience. The Medical Assistant is a key member of the care team and is responsible for the direct patient care experience, supporting patients in their health journey while emphasizing patient service, privacy, compliance, and care in a dynamic clinical setting.

The role is full-time, defined as at least 40 hours per week, and requires 100% on-site work at the care center. Work may include extended hours and movement between clinics as needed. The position is associated with the Prosano Care Center in the Chandler/Gilbert area.

Requirements

• At least 1 year of experience in a medical office environment.
• High school diploma or GED.
• Completion of a medical assistant certification program.
• Active Arizona fingerprint clearance card.
• A medical assistant certification, or completion of a medical assistant certification program and obtaining medical assistant registration or certification within one year of hire.
• Basic Life Support (BLS) certification at the time of hire.
• Complete N95 mask fit testing within 30 days of hire.
• Complete all required vaccinations to work in the clinic before the clinic start date.
• Experience with electronic medical records.
• Maintain patient confidentiality and adhere to HIPAA guidelines.
• Understanding of quality compliance, infection control practices, and medical terminology.
• Phlebotomy experience, including venipuncture and processing labs under CLIA-waived practices.
• Excellent interpersonal skills and courteous, friendly, effective communication with patients, team members, and external parties.
• Strong communication skills across virtual and in-person modalities.
• Strong collaboration skills, empathy, and advocacy.
• Exceptional organizational skills and attention to detail.
• Ability to perform patient-care tasks involving standing, walking, bending, and lifting, including safely lifting and/or moving up to 25 pounds.

Nice To Haves

• At least 3 years of experience in a medical office environment.
• Active Arizona driver's license with an acceptable driving record and reliable transportation.

Responsibilities

• Establish rapport with patients and deliver an exceptional patient care experience.
• Prepare patients for visits by explaining scheduled visit details and relevant information, taking vital signs, and updating patient records as needed.
• Prepare equipment and examination rooms and ensure clean instruments are available for daily operations.
• Operate and maintain medical equipment, ensuring proper sterilization and cleanliness.
• Assist providers with medical treatments, procedures, examinations, and diagnostic tests.
• Manage medical supply inventory and stock examination rooms appropriately.
• Administer medication and injections as directed by the Primary Care Provider.
• Answer phones, handle correspondence, and perform functions aligned with operational workflows.
• Collaborate across care centers to provide support.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED