Per Diem Medical Assistant I II III Atascocita

UnitedHealth Group•Humble, TX

8d•$16 - $32

About The Position

The Medical Assistant supports providers and clinical teams at Kelsey-Seybold Clinic by performing clerical, patient-care, departmental maintenance, regulatory, customer-service, financial, and quality-improvement duties. The role supports coordinated care and patient satisfaction across clinic workflows, including rooming patients, collecting and documenting health information, preparing patients and rooms for examinations, assisting with procedures, and communicating with patients and staff. The position is per diem and located in Atascocita. Depending on department assignment, the Medical Assistant may perform or assist with a broad range of clinical tasks and procedures. These may include routine immunizations and TB skin tests; nebulizer treatments; ordered oral or topical medications; injections; wound care; OB/Gyn, ENT, urology, dermatology, and hematology-oncology procedures; specimen collection; waived testing; EKGs; and other listed specialty services. The employee must document care and medication administration, follow applicable protocols, seek guidance from licensed staff when needed, and complete the required review and skill validation program within 90 days of hire. This is an entry-level role. No experience is required for applicants with Medical Assistant certification or registration; applicants without certification or registration need at least one year of directly related Medical Assistant experience. The role requires a high school diploma or GED, graduation from an accredited Medical Assistant program or school, and BLS through the American Heart Association. The employer describes an environment that provides direction and development opportunities for other roles.

Requirements

High school diploma or GED and graduation from an accredited Medical Assistant program or school.
For candidates with Medical Assistant certification or registration, no prior experience is required; candidates without certification or registration need at least one year of directly related Medical Assistant experience.
BLS certification through the American Heart Association.
Complete the review and skill-validation program within 90 days of hire.
Ability to use equipment and related supplies for the selected patient population.
Computer experience.
Basic medical/nursing terminology knowledge.

Nice To Haves

Obtain Medical Assistant certification within one year of hire.
Ambulatory care experience.
EPIC experience.
Windows-based computer skills.

Responsibilities

Review provider schedules, abstract information as needed, print patient visit summaries, and request relevant information for the day’s visits.
Prepare and submit patient documents for scanning; monitor assigned inboxes and complete related work, including overdue results and letters.
Schedule appointments and help patients with specialty referrals and radiology testing; provide patient education materials as directed.
Dispose of confidential patient information properly and follow HIPAA policies and procedures.
Monitor physician orders and complete assigned tasks, such as waived testing, EKGs, specimen collection, spirometry, hearing tests, and vision tests; report and accurately document patient responses.
Document observations about patients’ health status and report findings.
Room patients; obtain demographic information, history, and chief complaint; verify allergies; document vital signs; reconcile medications and preferred pharmacy; and record relevant patient education information.
Complete appropriate patient questionnaires and prepare patients and rooms for provider visits.
Assist physicians with patient preparation for examinations and minor office procedures; provide activities of daily living assistance as needed; and transport patients within the facility as needed.
Perform assigned testing, specimen collection and preparation, instrument sterilization, and transport of specimens to the laboratory; perform CPR and assist during emergencies as needed.
Monitor supplies, medications, forms, and expiration dates; notify appropriate staff when reordering is needed; remove and tag broken equipment; and maintain supplies at par levels.
Clean exam rooms, document cleaning on logs, maintain an organized work area, and attend staff meetings.
Complete assigned quality-assurance logs, including waived-testing, refrigerator and room-temperature, eye-wash-station, and other logs.
Maintain accurate, legal, and ethical documentation; protect patient confidentiality; follow OSHA and biohazard disposal standards; use hand hygiene and PPE; and apply aseptic or sterile technique as needed.
Verify equipment has a current preventive-maintenance label before use and identify and report potential barriers to safe patient care.
Provide respectful, age-appropriate patient interactions and work with patients and colleagues to support excellent customer service and effective teamwork; meet clinic and individual customer-service goals, including a target of 90% or greater excellence in customer service.
Answer and direct incoming calls with a caring tone; identify the clinic, department, name, and job title; communicate accurate information to licensed team members; report and document complaints; and use warm transfers when redirecting patients.
Use resources prudently, help maintain equipment according to manufacturer recommendations, and obtain approval before overtime when needed.
Participate in departmental and clinic process-improvement plans, support accreditation initiatives, follow safety standards, and adhere to National Patient Safety Goals.
Perform assigned immunization, medication-administration, specialty-procedure, and wound-care tasks according to training, delegation, and program requirements; document care and seek guidance from licensed staff as needed.