Medical Assistant I Per Diem

Mass General Brigham•Boston, MA

6d•Onsite

About The Position

The Medical Assistant I supports healthcare teams by assisting with clinical and non-clinical patient services under the direction of healthcare providers. The role includes direct patient interaction to support patient comfort, address concerns, and help maintain efficient care in collaboration with physicians, nurse practitioners, and nursing staff. This position is per diem and onsite at The Brigham and Women's Hospital, Inc., at 45 Francis Street, with a day shift and 0 scheduled weekly hours.

Requirements

High school diploma or equivalent.
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure and collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency with electronic health record (EHR) systems and medical office software.
Ability to use logic and reasoning to assess alternative solutions, conclusions, or approaches to problems.
Ability to manage one's own time and the time of others.

Nice To Haves

Basic Life Support (BLS) certification.
Certified Medical Assistant credential.
0–1 year of direct Medical Assistant experience or medical field work.

Responsibilities

Interview patients to obtain medical information and measure vital signs, weight, and height.
Escort patients to examination rooms and prepare equipment for healthcare providers.
Record patients' medical histories, vital statistics, and information such as test results in medical records.
Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
Prepare treatment rooms for examinations, keep rooms neat and clean, and stock supplies.
Clean and sterilize instruments and dispose of contaminated supplies.