Medical Assistant, Fitchburg Family Practice, Per Diem
About The Position
Under the direction of an appropriate licensed clinician, the Medical Assistant II provides clinical care and performs clerical duties to support office and clinic functions. The position receives workplace education and training to assist providers and the healthcare team in caring for patients. The role is based in a patient-care office or clinic environment and includes patient intake and monitoring, clinical testing and procedures, room and equipment preparation, scheduling and other clerical work, medical-record maintenance, supply management, and coordination with insurers. The position is per diem, with a listed Monday-through-Friday schedule and day-shift hours.
Requirements
- High school diploma or equivalent.
- Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association, or obtain it within three months of hire.
- Medical Assistant credential approved by the Massachusetts Department of Health (e.g., ARMA, NHA).
- Ability to meet the position’s physical demands, including lifting up to 50 pounds and standing and walking most of the time.
Responsibilities
- Escort patients to examination rooms; take and record vital signs; collect and document patient health status and history; and monitor patient progress according to standard procedures.
- Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
- Prepare, document, and administer non-intravenous injections as directed or required, within scope of practice.
- Assist with routine physical examinations and clinical procedures.
- Review laboratory results and promptly bring abnormal results to the attention of physicians and others as appropriate.
- Communicate observations and reported changes to the appropriate licensed clinician; prepare rooms for patient care; and assist with setup, maintenance, disassembly, and cleaning of patient equipment.
- Clean, sterilize, and repackage instruments and scopes according to protocol, and operate sterilization or cleaning systems as necessary.
- Assist with moving, lifting, positioning, and transporting patients while following policy and safety practices.
- Follow procedures for patient arrival and appointment scheduling; assist with admissions, transfers, and discharge procedures.
- Maintain office and clinical supplies, keep inventory accurate, rotate stock, and initiate requisitions for supplies or special items.
- Maintain logs and patient-care charts or medical records; enter or retrieve information from the electronic medical record as needed.
- Process prescriptions and refills according to procedure.
- Perform clerical duties such as typing, filing, appointment scheduling, preparing letters and forms, handling phone calls, and documenting in patient records.
- Work with insurers to verify coverage and eligibility and obtain prior authorizations, pre-certifications, and clinician referrals as needed.
- Collect patient visit co-payments and maintain records.
- Comply with departmental policies, procedures, and objectives; attend required meetings and learning events; participate in quality improvement; and comply with health and safety requirements.
- Demonstrate respect and professionalism toward employees, patients, and visitors; maintain regular, reliable, and predictable attendance; and perform other related duties as required or directed.
Benefits
- A signing bonus may be available; eligibility is confirmed by the Recruitment Team during the interview process.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
