Medical Assistant (Remote) - Virtual Primary Care

Advocate Health • Charlotte, NC

3d • $23 - $34 • Remote

About The Position

The Medical Assistant II supports virtual primary care providers serving the Charlotte market by performing clinical and administrative tasks that are vital to patient care. The role requires adherence to applicable regulations and guidelines to protect patient safety and confidentiality, along with professionalism and compassion in patient interactions. This is a 100% remote position; candidates must reside in North Carolina or South Carolina. Other states are not eligible. A remote work policy applies.

The position is full time, 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., with a daily lunch break from noon to 1:00 p.m. The listed pay range is $22.90–$34.35. The position may be eligible for a sign-on bonus if the candidate meets organizational qualifications.

The job description outlines the general nature and level of work expected and is not an exhaustive list of duties. The incumbent may be required to perform other related duties.

Requirements

• High school diploma or GED.
• Completion of an accredited Medical Assistant program, or qualifying structured military clinical training documented per DD214 in lieu of a formal Medical Assistant program or EM.
• Recognition or certification as a CMA or RMA through one of the listed national organizations: AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, or NRMA.
• Current American Heart Association (AHA) BLS certification.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Must reside in North Carolina or South Carolina; other states are not eligible.

Responsibilities

• Room patients, obtain vital signs, and update medical information.
• Collect specimens and perform basic laboratory testing using infection control standards.
• Assist providers with examinations, procedures, and minor surgeries.
• Administer medications, immunizations, injections, and IV therapy as permitted.
• Educate patients and coordinate follow-up care, referrals, appointments, and prescription refills.
• Document patient information and communicate effectively with providers and care team members.
• Perform advanced clinical procedures, including EKGs, phlebotomy, spirometry, wound care, catheterization, and suture or staple removal, as trained and supervised.
• Prepare, clean, stock, and maintain examination rooms, equipment, and supplies.
• Perform equipment maintenance, sterilization, and quality checks.
• Support quality improvement, patient-centered care, and care management initiatives.
• Deliver age-appropriate care while assessing and addressing the unique needs of patients across the lifespan.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Comprehensive benefits and well-being programs, competitive compensation, and career development programs.
• Potential sign-on bonus for candidates who meet organizational qualifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED