Medical Assistant, FGP - Garden City

NYU Langone Health • Garden City, KS

9d • Onsite

About The Position

NYU Langone Hospital—Long Island is hiring a Medical Assistant for its Faculty Group Practice in Garden City. The Medical Assistant supports physicians, Advanced Care Practitioners, and nurses in delivering patient care, while also handling administrative duties. Responsibilities include preparing patients and exam rooms, validating patient identifiers, recording vital signs, collecting and processing blood and other specimens, and assisting with patient flow and provider visits. The position also involves appointment scheduling, phone calls, electronic-message management, data entry, and maintaining accurate patient records in EPIC.

The role includes point-of-care testing, supporting procedures, maintaining and cleaning equipment and clinical spaces, and following organizational policies for infection control, specimen handling, safety, privacy, and documentation. The Medical Assistant contributes to clinical quality initiatives and supports continuity of care through coordination with clinical and administrative colleagues.

The successful candidate promotes a positive patient experience by communicating clearly, responding to patient needs, collaborating with colleagues, and escalating clinical concerns appropriately. NYU Langone Health describes its workplace as committed to equity and inclusion and offers employees a comprehensive benefits and wellness package, including financial security benefits, a generous time-off program, employee resource groups, and wellness resources.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant Program from an accredited institution, or a current medical assistant certification upon hire from a nationally recognized accredited institution, such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and thrive in a team environment focused on a positive patient care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to exam rooms and assist with patient flow throughout the facility.
• Clean and stock exam rooms, treatment areas, and supply closets; clean and sterilize designated equipment according to policy.
• Obtain and record vital signs and other intake information within the defined scope of practice.
• Validate patient identifiers and maintain accurate, up-to-date patient information in EPIC and other medical records.
• Collect, handle, and process blood and other specimens according to organizational policies and procedures.
• Perform point-of-care testing, including EKG, glucose testing, pregnancy testing, and urinalysis, with required competency documentation.
• Prepare patient encounters by updating relevant information, including bloodwork, radiology images, medications, and medical history.
• Review and import visit-preparation information, outside information, and patient history before provider encounters.
• Support clinical quality, MIPS workflows, safety measures, equipment and specimen logbooks, and required clinical documentation.
• Explain MyChart functionality to patients and ensure appropriate translation services or equipment are in place before visits.
• Assist physicians with procedures and set-up as needed; accompany physicians during exams and transcribe dictated histories, findings, diagnoses, orders, and follow-up instructions accurately.
• Answer and handle appropriate patient calls, document communications, review and respond to inbasket messages, and refer clinical concerns to an RN or provider.
• Assist with prescription refill requests, prior authorizations, and referrals in coordination with clinical and administrative personnel.
• Promote a positive patient experience by greeting patients professionally, communicating care steps, anticipating needs, resolving service concerns, and escalating issues appropriately.
• Communicate effectively with providers, administrative staff, colleagues, and site management; share opportunities to improve patient experience and access.
• Follow patient privacy requirements and complete annual competencies, including fire safety, hazardous waste, Medsled, and HIPPA compliance.
• Review downtime procedures and perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED