Medical Assistant Primary Care

Corewell Health•Bridgman, MI
•Onsite

About The Position

Under the direction of a licensed professional, the Medical Assistant performs and oversees functions within their scope of practice related to clinical activities. The role supports patient flow and health care delivery, performs technical procedures and clinically oriented activities, and assists management with office efficiencies in accordance with stated policies and procedures. The position supports physicians, clinic staff, and management while embodying the “Service First” philosophy to promote customer satisfaction. The Medical Assistant prepares patients for visits, provides services and education as directed by providers, performs administrative duties, and maintains electronic health records. The role also helps maintain the clinical environment and equipment, communicates and coordinates with the health care team, collects and reports patient data, and supports patient safety, privacy, quality of care, and excellent service. The Medical Assistant assists providers with examinations, procedures, and treatments and prepares, administers, and documents medications within scope of practice as directed by the provider.

Requirements

  • High school diploma or equivalent.
  • Completion of an accredited Medical Assistant training program that includes hands-on, in-person clinical skills training, or at least one year of experience specifically working as a Medical Assistant, LPN, Paramedic, or EMT performing direct patient care and clinical support functions consistent with Medical Assistant scope of practice.
  • Obtain one of the following Medical Assistant credentials within 120 days: CMA from AAMA, CCMA from NHA, NCMA from NCCT, NRCMA from NAHP, or RMA from AMT.
  • Obtain Basic Life Support (BLS) certification from the American Heart Association or American Red Cross within 90 days.

Nice To Haves

  • One year of relevant experience.
  • Experience working in a physician practice or health care setting.

Responsibilities

  • Facilitate efficient patient flow, including preparing patients for visits or admission and providing services and education as directed by providers and within scope of practice.
  • Perform administrative duties to ensure information is current and updated, including maintaining and monitoring the electronic health record.
  • Maintain and clean the environment, work area, and equipment; communicate equipment malfunctions to appropriate personnel.
  • Greet and communicate with patients and families respectfully and in a manner consistent with care.
  • Communicate, collaborate, and anticipate the needs of other health care team members to support continuity and quality of care and coordination of services.
  • Collect, monitor, and report patient data and needs to licensed team members as directed, and follow documentation standards.
  • Demonstrate ethical conduct and support continuous improvement in patient experience, safety, quality of care, and service.
  • Protect the privacy, confidentiality, and security of patient, staff, and organizational data, and adhere to organizational values, standards, and policies.
  • Maintain professional competence through ongoing study and complete required training and education, including department-specific requirements.
  • Assist providers with examinations, procedures, and treatments by preparing patients and ensuring supplies and equipment are available.
  • Prepare, administer, and document medications within scope of practice and as directed by the provider.

Benefits

  • Comprehensive benefits package to support financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and match savings.
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