Medical Assistant (FGP) - Boynton Beach, Florida

NYU Langone Health • Delray Beach, FL

9d • Onsite

About The Position

The Medical Assistant assists physicians, Advanced Care Practitioners, and nurses in providing patient care at NYU Langone Health’s Faculty Group Practice. The role includes preparing patients and examination rooms, validating patient identifiers, collecting and documenting vital signs and other clinical information, drawing blood and collecting specimens, and performing point-of-care tests within the defined scope of practice. It also includes supporting physicians during visits and procedures, preparing patient encounters in EPIC, maintaining accurate records, and helping manage patient communications and administrative workflows.

The Medical Assistant supports patient flow, infection-control practices, clinical quality initiatives, and continuity of care. They coordinate with clinical and administrative colleagues on matters such as referrals, prior authorizations, prescription refills, and inbasket messages, referring clinical questions to an RN or provider. The position also emphasizes a positive patient experience, clear communication, privacy, and adherence to NYU Langone and FGP policies and procedures.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program from an accredited institution, or a current medical assistant certification from a nationally recognized accredited institution upon hire.
• Working knowledge of English, including verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and work effectively in a team environment focused on a positive patient care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to examination rooms and help maintain patient flow through exam and treatment areas.
• Clean and stock examination and treatment rooms, supply closets, and equipment; replenish supplies and sterilize designated equipment according to policy.
• Obtain and record patient vital signs and other intake information within the defined scope of practice.
• Validate patient identifiers, including name and date of birth, when accessing or updating medical records.
• Collect, handle, and process blood and other specimens according to organizational policies and procedures.
• Perform point-of-care testing, including EKG, glucose testing, pregnancy testing, and urinalysis, with required competencies documented.
• Prepare patient encounters in EPIC, ensuring relevant information such as laboratory results, radiology images, medications, and medical history is up to date.
• Review and import visit preparation materials, outside information, and patient history before provider encounters.
• Assist physicians with patient intake, procedures, and visit documentation, including transcribing histories, examinations, diagnoses, orders, and follow-up instructions as dictated.
• Update medical records with vital signs and relevant immunization, medical, and surgical histories; scan or upload diagnostic reports and link them to the appropriate orders when required.
• Answer patient calls, document communications, manage inbasket messages, and direct clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests, referrals, and prior authorizations in coordination with clinical and administrative personnel.
• Communicate the purpose and functionality of MyChart to patients during intake and ensure appropriate translation services or equipment are available before visits.
• Follow clinical safety procedures and maintain equipment, specimen, and other required logbooks.
• Maintain patient privacy in accordance with HIPAA standards and follow downtime procedures.
• Complete annual competencies, including fire safety, hazardous waste, Medsled, and HIPAA compliance.
• Promote a positive patient experience by greeting patients professionally, communicating care steps, collaborating with colleagues, anticipating needs, and supporting service recovery.
• Share opportunities to improve patient experience and access with appropriate leadership and collaborate with Patient Access Center and Central Billing Office colleagues.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED