Medical Assistant (FGP) - Boynton Beach, Florida

NYU Langone Health • Delray Beach, FL

1h • Onsite

About The Position

The Medical Assistant assists physicians, Advanced Care Practitioners, and nurses in providing patient care. The role includes validating patient identifiers; preparing patients and examination rooms; obtaining and recording vital signs; collecting and processing blood and other specimens; performing defined point-of-care tests; and completing clinical documentation in the electronic medical record. Administrative responsibilities include scheduling, answering and documenting calls, managing inbasket messages, supporting prescription refills, prior authorizations, and referrals, and entering data. The Medical Assistant also supports patient flow, infection control, equipment and supply readiness, and a positive patient experience while following NYU Langone Health Faculty Group Practice policies and procedures.

The position supports physicians during patient encounters by preparing relevant medical records and documenting histories, examinations, diagnoses, orders, and follow-up instructions as dictated. It requires collaboration with clinical and administrative colleagues, appropriate escalation of clinical concerns, protection of patient privacy, and adherence to organizational standards for safety, documentation, and patient service.

The employer describes a comprehensive benefits and wellness package, including financial security benefits, a generous time-off program, employee resource groups, and an employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant Program from an accredited institution, or current medical assistant certification from a nationally recognized accredited institution at the time of hire (examples include AAMA, AMT, NCCT, or NHA).
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and work effectively in a team environment focused on a positive patient-care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to examination rooms and assist with patient flow throughout the facility.
• Clean and stock examination and treatment rooms; replenish supplies and clean or sterilize designated equipment according to organizational standards.
• Obtain and record patient vital signs and other information or tests within the defined scope of practice.
• Collect, handle, process, and document blood and other patient specimens according to policy.
• Perform point-of-care testing, including EKG, glucose, pregnancy, and urinalysis tests, when qualified and following policy.
• Validate patient identity and medical records, including patient name and date of birth, before accessing or updating information.
• Prepare patient encounters by reviewing and updating relevant records, test results, images, medications, histories, and outside information in EPIC.
• Document patient histories, examinations, diagnoses, symptoms, orders, and follow-up instructions as dictated by the physician.
• Support quality and MIPS workflows by updating patient records and uploading or linking diagnostic reports when required.
• Communicate the purpose and functionality of MyChart and arrange appropriate translation services or equipment before visits.
• Answer and document patient calls; refer clinical questions or concerns to an RN or provider.
• Review and respond to inbasket messages and assist with patient medical advice requests according to best practices.
• Assist with prescription refill requests, prior authorizations, and referrals in partnership with clinical and administrative staff.
• Assist physicians with procedures and specialty-specific setup when needed.
• Follow equipment, specimen, safety, downtime, infection-control, privacy, and annual competency requirements.
• Communicate effectively with providers, administrative staff, peers, and supervisors, escalating issues when appropriate.
• Promote a positive patient experience by applying service standards, anticipating needs, supporting service recovery, and sharing improvement opportunities.
• Perform other duties as assigned or needed.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED