Medical Assistant (MA5102 - CommuniCare South)
About The Position
Under general supervision, the Medical Assistant performs front-office and back-office duties and related support services. The role supports day-to-day clinic operations, patient care, referrals and communications, patient registration and eligibility screening, supply and equipment readiness, and accurate documentation and financial reconciliation. The Medical Assistant also helps ensure compliance with center quality, regulatory, and accreditation requirements and provides customer service to patients and colleagues. Scheduled hours and/or work locations are subject to change.
Requirements
- High school diploma or equivalent.
- At least one year of experience as a Medical Assistant and/or a Medical Assistant diploma and/or a Medical Assistant certification.
- Certification in Basic Life Support (BLS) from the American Heart Association.
- Finger dexterity and normal fine and gross motor control of the fingers and hands.
- Ability to frequently convey detailed or important instructions accurately, clearly, or quickly.
- Ability to hear average or normal conversations and receive ordinary information, and to hear a whispered voice at five feet.
- Ability to perform frequent and regular repetitive motions using the wrists, hands, and fingers.
- Visual acuity sufficient to evaluate patients and prepare or inspect documents and other materials, including viewing computer monitors.
- Ability to sit 20–30% of the time and stand or walk 70–80% of the time.
- Ability to lift up to 25 pounds and push or pull up to 45 pounds.
- Ability to bend at the waist and twist and turn along the axial plane.
Nice To Haves
- Experience with EMR/EHR.
- Experience in a primary health care setting.
Responsibilities
- Assist with day-to-day front- and back-office operations and complete medical assistant tasks in a timely and efficient manner.
- Coordinate referrals and patient communication.
- Administer injections and assist with non-invasive and direct patient care procedures, including EKGs, vision and hearing screenings, and waived testing; assist with medical examinations within the medical assistant scope of practice.
- Obtain patient medical histories and vital signs, and complete and document quality metrics in compliance with regulatory and accreditation requirements.
- Participate in and prepare for internal and external center audits, and perform medical assistant duties in all areas.
- Maintain inventory of medical, immunization, and operating supplies; ensure equipment is calibrated, charged, and clean; and stock exam rooms.
- Register patients, update patient information, enter demographics and other required information, verify and activate insurance plans as needed, and accurately post encounter data to the appropriate funding or insurance plans.
- Complete end-of-day reconciliation reports, reconcile collected cash with the system cash report, and secure and deposit cash in the safe at the end of the day.
- Prepare for the next day's clinic by identifying appointment types, preparing charts, updating proof of income, preregistering patients, and screening patients for program eligibility.
- Provide exceptional internal and external customer service, greet customers appropriately, address concerns before the interaction ends, and assist other departments as appropriate.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
