Medical Assistant (MA5102 - CommuniCare South)

CommuniCare•San Antonio, TX

About The Position

Under general supervision, the Medical Assistant performs both front-office and back-office duties and related support services. The role supports daily clinic operations, patient care, administrative workflows, supply and equipment readiness, and customer service. The position may work in all areas of medical assisting, within the medical assistant scope of practice. Scheduled hours and/or work locations are subject to change.

Requirements

High school diploma or equivalent.
At least one year of experience as a Medical Assistant and/or a Medical Assistant diploma and/or Medical Assistant certification.
Certification in Basic Life Support (BLS) from the American Heart Association.
Knowledge of personal computers.
Ability to perform the physical and communication activities described: fine and gross motor control and repetitive hand and wrist motions; clear and accurate communication; hearing ordinary conversation and a whispered voice at five feet; visual acuity for patient evaluation, document inspection, and viewing computer monitors; sitting 20–30% of the time and standing or walking 70–80% of the time; lifting up to 25 pounds and pushing or pulling up to 45 pounds; bending at the waist and twisting or turning along the axial plane.

Nice To Haves

Experience with EMR/EHR.
Experience in a primary health care setting.

Responsibilities

Assist with day-to-day front- and back-office operations and ensure medical assistant tasks are completed in a timely and efficient manner.
Coordinate referrals and patient communication.
Administer injections and assist with non-invasive and direct patient care procedures, including EKGs, vision and hearing screenings, and waived testing.
Assist with medical examinations as specified and within the medical assistant scope of practice.
Obtain patient medical histories and vital signs; complete and document quality metrics in compliance with regulatory and accreditation requirements.
Participate in and prepare for internal and external center audits; perform medical assistant duties in all areas.
Maintain inventories of medical, immunization, and operating supplies; ensure equipment is calibrated, charged, and clean; stock exam rooms with required supplies.
Register patients, update patient information, enter demographic and other required data, verify and activate insurance plans as needed, and accurately post encounter data to appropriate funding or insurance plans.
Complete end-of-day reconciliation reports, reconcile collected cash with system reports, and secure and deposit cash in the safe at the end of the day.
Prepare for the next day's clinic by identifying appointment types, preparing charts, updating proof of income, preregistering patients, and screening patients for program eligibility.
Provide exceptional internal and external customer service, greet customers appropriately, address concerns before the interaction ends, and assist other departments as appropriate.
Perform other related duties as assigned.