Medical Assistant - Tier II

Copley Hospital•Morrisville, VT
•$22 - $28

About The Position

Copley Hospital is seeking an experienced Medical Assistant to primarily support its Neurology and Urology practices. The role provides clinical and administrative assistance to support efficient clinic operations and excellent patient care. The position is listed as full-time, with part-time availability; the hospital also invites applicants to discuss availability for full-time, part-time, and per-diem needs. Compensation is $22.39–$28.40 per hour, with an offer within the range based on experience.

Requirements

  • High school diploma or equivalent.
  • Previous experience in health care or related work, including a customer service focus.
  • Excellent interpersonal, organizational, and problem-solving skills.
  • Ability to take initiative and work in a team or independently when required.
  • Accurate computer proficiency.

Nice To Haves

  • Post-secondary education.
  • 1–2+ years of experience with EHR systems.

Responsibilities

  • Collaborate with Medical Assistants and providers in procedures appropriate to the clinic, and provide associated documentation or educational materials to patients when requested.
  • Use the EMR and paper charts to retrieve records and prepare new-patient charts for the following day's appointments; review charts for completeness, including relevant test results and prior records.
  • Maintain the appearance and cleanliness of exam rooms, disinfect surfaces at the end of the day, manage clean and soiled laundry, coordinate instrument sterilization, and keep supplies stocked.
  • Draw blood as needed, perform routine laboratory tests and urine dips, and order and document laboratory work in the EMR.
  • Greet and escort patients to exam rooms, explain examination preparation, provide appropriate draping, and collect patient history and other information for the EMR.
  • Obtain and document patients' vital signs.
  • Enter patient information in the EMR and prepare forms requested by providers for their signature.
  • Coordinate referrals and further care with primary care providers and specialists, and fax related notes as appropriate.
  • Respond to patients and provide follow-up communication by telephone according to provider instructions, determining which matters require provider attention.
  • Work with reception and business office staff to support a seamless patient experience and complete medical and business processes.
  • Use practice management and EMR systems for scheduling, record retrieval, and data entry; when applicable, review charts after transcription to ensure required provider follow-up is documented in the patient plan.
  • Send patients educational information at the provider's request and help providers maintain clinic flow.
  • Inventory and order medical supplies as necessary.
  • Prepare instruments for autoclaving and transport equipment to the hospital for cleaning according to policy.
  • Perform other duties as assigned.
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