Medical Assistant (Full-Time) Holmdel, NJ
About The Position
The Medical Assistant supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the role assists with primary patient care based on individual patient needs and within the Medical Assistant’s scope of practice, under a physician’s direct supervision. The position also maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors. The role provides clinical and administrative support for providers, patients, and office operations, and contributes to a safe, organized, and high-quality patient experience. The Medical Assistant may assist with patient care and medical procedures, respond to emergencies, support service recovery, and perform other duties as needed.
Requirements
- High school diploma or GED.
- Prior experience and/or education as a Medical Assistant.
- Knowledge of EKG placement and processing in children.
- Ability to obtain laboratory tests via nasal swab and venipuncture.
- Professional and friendly demeanor.
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Comfort with computers and Microsoft Office Suite.
- Willingness to learn medical software.
Nice To Haves
- Venipuncture experience.
- Prior pediatric experience.
- Experience with medical records.
Responsibilities
- Provide clinical and administrative support for providers, patients, and office operations.
- Greet and register patients as they arrive.
- Obtain medical history, patient vital signs, and intake information.
- Prepare patients for X-rays.
- Perform and document routine laboratory tests, such as throat and urine cultures.
- Irrigate and assist with wounds.
- Assist with quality control testing in the laboratory.
- Assist with patient care within the scope of practice as part of the patient care team.
- Keep exam rooms and front reception stocked with adequate supplies.
- Maintain order and cleanliness in the waiting room.
- Follow standard safety practices and precautions.
- Respond to emergencies involving patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
- Follow policies and procedures and report needed changes to the management team.
- Maintain patient confidentiality and protect patient care information.
- Take ownership of accomplishing challenging requests and explore opportunities to add value to the role.
- Assist patients with complaints and participate in service recovery when needed.
- Perform other duties as needed, including applying splints and assisting the nurse and/or provider with other medical procedures.
- Provide exceptional customer service.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
